Service Designer
Fully Remote (UK-based)
£472 per day (Inside IR35)
Immediate start - contract until March 2026
We are looking for an experienced Service Designer to support the delivery of complex, user-centred digital services in the UK public sector. This is a fully remote contract role, open to UK-based candidates, with an immediate start and running until March.
The role
You will work as part of a multidisciplinary digital team, designing and improving end-to-end services in a large, regulated environment. The role requires strong experience working to GDS standards and designing services at scale.
Key responsibilities
Design and iterate end-to-end services that meet user needs and organisational outcomes
Apply the GDS Service Standard across discovery, alpha, beta, and live
Produce service design artefacts including journey maps, service blueprints, and ecosystem maps
Collaborate with product, delivery, research, content, and technical colleagues
Use research and insight to inform design decisions
Support teams through design assurance and service assessments
Essential experience
Proven experience working as a Service Designer on NHS services
Strong, hands-on experience of GDS ways of working and standards
Experience delivering UK public sector digital services
Comfortable working in complex, regulated environments
Strong stakeholder management and communication skills
Contract details
Rate: £472 per day
IR35: Inside IR35
Location: Fully remote (UK-based)
Start: Immediate
Duration: Until March 2026
If you are an experienced Service Designer with NHS and GDS experience and are available to start immediately, we'd like to hear from you