Job Title: Internal Sales Executive
Location: Skipton
Salary: Base Salary of GBP30,000 per annum, OTE GBP36,000
Job Type: Full Time, Permanent
As part of our continued focus on strengthening commercial performance, we are investing in a motivated and commercially focused Internal Sales Executive role to support the growth and development of our customer base.
This role has been created to work closely with our Sales Managers to ensure we maximise every opportunity across the market. The position will play an important role in proactively developing new opportunities, re:engaging inactive or churned customers, and growing smaller accounts that may not receive regular field coverage.
By maintaining regular contact with customers, following up on enquiries and quotations, and identifying opportunities to recover lost volume, the Internal Sales Executive will help ensure we remain close to our customers, responsive to their needs, and proactive in driving sales growth.
The role will also support the wider sales organisation by helping to build a pipeline, strengthen customer relationships, and create additional opportunities for the external sales team to progress and convert.
Ultimately, this position exists to ensure we continue to protect our existing business, recover lost opportunities, and drive sustainable growth across the UK market.
Please note that the company does not offer sponsorship and therefore candidates must have the legal right to live and work in the UK to be considered for this role
What are you going to do?
* Proactively generate sales opportunities through outbound calls, emails, and follow:ups with prospective and existing customers.
* Re:engage churned or inactive customers to recover lost business and rebuild relationships.
* Manage and develop smaller customer accounts, identifying opportunities to grow volume and strengthen partnerships.
* Work closely with Sales Managers to support key accounts, identify opportunities, and progress commercial discussions.
* Respond to customer enquiries and provide accurate information on products, applications, pricing, and lead times.
* Prepare and follow up on quotations, proposals, and commercial offers, ensuring opportunities are actively progressed.
* Maintain accurate records of all customer interactions, opportunities, and activities within the CRM system.
* Monitor market activity, customer trends, and competitor movements to identify potential opportunities.
* Support the wider sales team by ensuring excellent customer service, responsiveness, and communication.
* Contribute to the delivery of monthly and quarterly sales targets through proactive pipeline development and opportunity management.
The job description is not exhaustive. From time to time, you may be required to perform other duties and responsibilities which are not included in the above description, but are within your capabilities, and where necessary, training will be given.
About you:
Our expectations:
* Proven experience in a sales, telesales, or customer:facing commercial role, ideally within a B2B environment.
* Strong communication skills with the ability to build rapport and influence customers over the phone and via email.
* Commercial mindset with a proactive approach to identifying and developing opportunities.
* Self:motivated and driven, with a clear focus on achieving targets and delivering results.
* Strong organisational skills with the ability to manage multiple opportunities and follow:ups effectively.
* Experience using CRM systems (e.g., Salesforce or ACT) and Microsoft Office.
* Working knowledge of Sage or similar ERP systems would be advantageous.
* A positive team player who enjoys working collaboratively within a fast:paced commercial environment.
Person Specification:
* Experience working within B2B manufacturing, packaging, or industrial sectors would be beneficial.
* Background in