Senior Property Manager - Birmingham Birmingham is fast becoming one of the UK's clear talking points for property investment, with huge regeneration projects and a booming rental market shaping the city's future. This is your chance to join one of the best agencies in the business - already proven in other major cities - and be part of their exciting growth story in Birmingham. Our client, driven by exciting partnerships within the luxury living space, is looking for a Senior Property Manager to take ownership of their own portfolio. With great leadership steering the agency and a commitment to providing a full end-to-end service for landlord investors, this is a fantastic opportunity to shape a role in a company that values service above all and has ambitious plans for their continued growth. Key Responsibilities: Communicate with landlords in a way that reflects the high-level service Arranging, carrying out and following up on snagging reports for new-build properties Ensuring that we have a suitable number of key sets for tenants, and suitably managing any new properties All work is mainly office-based; other tasks are outsourced such as check-ins, inventory checks etc. Organising & recommending maintenance works, including defects management Making regular 'check-in' calls with landlords Delivering exceptional customer service to our customers & landlords Renewing & negotiating tenancy agreements Dealing with deposit apportionments Managing a portfolio of properties Responsibility of 'key client' portfolios What We're Looking For: Minimum of 2 years' experience in a busy lettings/property management office Proficiency with Microsoft Office applications, including Excel and Word Experience with property lettings software Exceptional customer service skills and strong organisational skills Excellent spoken and written communication skills A naturally upbeat and positive person with a can-do attitude and a strong work ethic Why Choose Us? Competitive basic salary of £35,000 Join an award-winning business Great opportunities to help drive a performing business forward Lovely culture of like-minded people Bonus potential