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In thisrole, you will build strong customer relationships through face-to-face servicein our showroom by demonstrating product knowledge and equipment. Increasingsales and customer satisfaction by working with customers and ensuring apositive experience by usingyour occupational therapy background.
Role Title: ShowroomSales Representative
Hours: Monday – Friday, Full Time Permanent
Reporting: Showroom team leader
Essential Skills & Qualifications
* Previous customer service orindustry experience preferred, but not essential
* Clinical experience or a backgroundin allied health is desirable
* Relevant qualification in Occupational Therapy
* Excellent verbal and writtencommunication skills are essential
* Adept at navigating computer systemsto manage customer interactions and records
* Ability to remain composed in afast-paced work environment and under pressure
* Willingness to provide/obtainrelevant checks due to interaction with our clients (e.g.: Police checks/NDISWorker Screening check)
Duties & Responsibilities
* Greet customers delivering excellentcustomer service with a sales-focused approach
* Resolve customer questions andconcerns in an efficient manner
* Learn and stay up-to-date with ourproducts and services, and use this knowledge to enhance customer experience
* Assist customers with accurate andtimely order placement, tracking, and processing, to encourage repeat business
* Maintain showroom inventory andpresentation as required
* Employee discounts on Aidacarehealth equipment products and services
* Quarterly incentive scheme
* Employee Assistance Program tosupport mental wellness
* Benefits package includes discountsfor retail, insurance, gym and more
* Comprehensive training program toequip you with the necessary skills and knowledge
How to apply
Please submit your application by clicking "ApplyNow".Join our team at Aidacare and help us create memorableexperiences for our valued customers!
About the company
Aidacare isone of the leading players in the Healthcare Equipment Industry, we prideourselves on our commitment to excellence, innovation, and customersatisfaction. Aidacare has 1,300 staff and over 90 locations across all statesand territories in Australia.
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Aidacare is one of Australia's largest Healthcare Equipment and Service providers.
Since 1987 our business has been assisting Australians in the Hospital; Residential Aged-Care; Home & Community Care; and Rehabilitation sectors.
Aida is the Latin word for “helper” from which the English word “Aid” is derived. AIDA is also a sales acronym for Attention, Interest, Desire & Action describing a simple four-step process for serving our customers.
Our focus on product quality and ongoing services & support has made Aidacare & Aspire trusted brands throughout Australia. That's why you'll find us on most Government Healthcare Equipment Contracts and private organisations.
Aidacare is one of Australia's largest Healthcare Equipment and Service providers.
Since 1987 our business has been assisting Australians in the Hospital; Residential Aged-Care; Home & Community Care; and Rehabilitation sectors.
Aida is the Latin word for “helper” from which the English word “Aid” is derived. AIDA is also a sales acronym for Attention, Interest, Desire & Action describing a simple four-step process for serving our customers.
Our focus on product quality and ongoing services & support has made Aidacare & Aspire trusted brands throughout Australia. That's why you'll find us on most Government Healthcare Equipment Contracts and private organisations.
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