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Referral and intake worker

Leicester
Permanent
Brook Street Social Care
Posted: 8 December
Offer description

Referral & Intake Worker - Leicester Location: Leicester Job Type: Part Time Hours: Tuesday to Friday 9AM to 2PM hours per week Salary: £14,768 About the Role A specialist women's support service is seeking a Referral & Intake Worker to join their Leicester team. The role focuses on supporting women affected by domestic abuse, forced marriage, honour-based abuse, and related safeguarding concerns. As the first point of contact for many service users, you will provide compassionate, professional, and culturally sensitive support assessing risk, coordinating referrals, and helping women access safety and essential services. Key Responsibilities Referral, Intake & Assessment Act as the initial point of contact for women seeking refuge or support. Complete comprehensive risk assessments using evidence-based tools. Carry out needs assessments and develop support plans for high-risk victims. Prioritise urgent cases and provide short to medium-term crisis intervention. Ensure safeguarding concerns are promptly escalated to appropriate agencies. Case Management Manage a caseload of women experiencing domestic abuse, forced marriage, or honour-based violence. Support service users in rebuilding confidence, independence, and safety. Provide advice on available services, referral pathways, and statutory processes. Maintain professional boundaries while offering emotional and practical support. Cultural & Language...

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