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Role Overview
From a Bradford market stall to the UK’s fourth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. We’re recruiting for a high performing Fresh Food Manager to help our business continue to grow and succeed. With a passion for fresh food and a keen eye for detail, our managers take pride in the availability of our products, putting the customer at the heart of everything we do while delivering exceptional customer service.
Responsibilities
* Lead and empower colleagues to always put the customer first and deliver outstanding customer service.
* Listen and respond to customer feedback and react accordingly.
* Ensure market‑leading availability across the store.
* Work with other managers in the store to lead a supportive and performance‑driven department.
* Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations.
* Deliver training to ensure team have the capability and confidence to deliver their role.
* Enable colleagues to work with confidence across various departments.
* Identify and develop talent within the department.
* Build effective relationships with other operating departments.
* Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s).
* Take a leadership role within the store.
* Ensure resource is planned thoroughly.
Qualities and Experience Required
* Experience of managing a team in a fast paced environment.
* You will need to be a great communicator who can share knowledge, experience and best practices.
* You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible.
* You must be adaptable to change, whilst being able to challenge effectively.
* As a Manager, you will actively listen to and respond effectively to customers and colleagues.
Benefits
* Competitive salary and superb benefits package.
* Generous bonus and attractive pension scheme.
* Private healthcare and colleague discount.
* Family‑friendly policies including 26 weeks maternity and adoption leave, neonatal and fertility leave.
* Comprehensive training, support and continued development.
Equal Opportunity Statement
We are an equal opportunities employer and welcome applications from all sections of the community.
Company Overview
Shopkeepers for over 100 years, we love providing our customers with a great shopping experience they won’t get anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. The UK’s 4th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in‑store than any other supermarket. It’s challenging. It’s fast‑paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry
Retail
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