Training & Enablement Manager (First Hire) – AI SaaS Startup – Series A – Fully Remote (UK) Another exclusive role from Areti Group Areti Group is partnering with a high-growth, Series A-backed AI SaaS startup that is quietly transforming how global organisations operate. This business is building a brand-new software category — product-first, customer-obsessed, and scaling fast. We’re hiring their first Training & Enablement Manager : a hands-on, player-coach who will build onboarding, learning journeys, and enablement from scratch — for clients, internal teams, partners, and brokers. Location: UK-based | Fully Remote Type: Full-Time Stage: Series A | High growth | AI-driven | Product-first Salary: Up to £90,000 excellent benefits The Opportunity This is not a “maintain what exists” role. You won’t inherit slide decks, LMS structures, or established playbooks. You’ll build the entire enablement function from the ground up — with real ownership, visibility, and influence. Right now, training is being delivered by the Client Experience Directors. You’ll take ownership of this mission-critical work, design scalable learning frameworks, and create a premium onboarding experience that supports growth without founder dependency. You’ll work closely with Customer Success, Sales, Product, Operations, Partnerships, and Engineering — turning product complexity into clarity, confidence, and adoption. What You’ll Own Client Training & Onboarding (Core Focus) Deliver high-quality, engaging live training sessions for key clients Coach clients to confident adoption and long-term value Build structured onboarding programmes that scale Create consistent, repeatable learning journeys across the customer lifecycle Act as a trusted guide for customers’ goals and product usage You’ll initially support a portfolio of ~ 20 clients, with the chance to evolve this model as the company scales. Internal Enablement (Sales CS) Enable Sales and Customer Success teams to speak confidently about the platform Reduce reliance on founders and ad-hoc knowledge sharing Create enablement materials and reinforcement assets (guides, FAQs, product updates, walkthroughs) Partner & Broker Enablement Build partner training programmes and playbooks Create enablement packs tailored to partner workflows Ensure partners can confidently represent, sell, and support the product Enablement Frameworks & Scalable Content Build the full training and enablement function from zero Balance live delivery with scalable documentation and self-serve content Continuously improve programmes based on outcomes, feedback, and business needs Work closely with Product to align learning journeys to roadmaps and releases What Success Looks Like Clients feel confident, capable, and excited using the platform Onboarding becomes consistent, intentional, and premium Partners and brokers are enabled and independent Teams no longer rely on founders for training Enablement becomes scalable, repeatable, and business-critical What We’re Looking For (Must-Haves) Experience in Training, Enablement, Learning, or Onboarding within a SaaS business Proven track record of building programmes from scratch in a startup or scale-up Confident delivering training to senior external stakeholders (live remote) Strong structured thinking: you can turn ambiguity into clear frameworks A self-starter who takes initiative and solves problems without being asked twice Comfortable working closely with Product/Engineering and understanding how teams ship software Experience designing learning outcomes and building structured learning journeys Nice-to-Haves Benefits / HR tech exposure Experience with LMS tools and online learning platforms Familiarity with tools like Atlassian products, Storylane, video-based product training, and content creation workflows Experience creating product writing guidelines / in-app education Tech & Enablement Stack (Current Evolving) You’ll work with and influence the enablement tooling, including: Atlassian products Storylane Product video and training content tools CX documentation and enablement systems LMS exploration (TalentLMS and/or alternatives) Why Join? First hire in Training & Enablement — real ownership A genuinely category-defining AI platform Product-first, metrics-driven, human-centred culture High trust, high performance — no corporate nonsense Huge scope to shape how clients, partners, and teams learn and succeed Benefits Salary up to £90,000 Paid leave public holidays Private medical insurance Group life assurance Dental & optical cover Enhanced maternity leave Pension contribution Employee assistance programme Birthday day off more