Job Title: Operations Manager
Location: Mission, London E1
Studio: London's Leading Movement Studio
Full-Time | Flexible Schedule | Weekend Availability Required
Salary: up to £50,000 depending on experience
About Us
Mission is London's premier destination for movement and home to some of the UK's most respected Yoga, Pilates, Calisthenics, Fitness and Martial Arts teachers, and host to world-renowned international teachers.
Our studio is a vibrant, high-performance space where excellence, community, and wellbeing meet.
We are now seeking a dynamic Operations Manager to take the reins of daily studio operations, leading a passionate team and ensuring our space continues to deliver an outstanding experience for every member, guest, and teacher who walks through our doors.
About the Role
As Operations Manager, at Mission, you will be at the heart of everything we do. You will lead and inspire a diverse and talented team while cultivating strong relationships with the best teachers in the UK and Internationally.
You'll keep the studio running like clockwork, ensuring everything is safe, clean, and ready for use. You will ensure that all Operations run smoothly and any issues are addressed quickly and with the least amount of disruption to the facilities and services offered.
This role requires a hands-on leader who thrives in a fast-paced environment, can think on their feet, and is just as happy setting strategic goals as they are rolling up their sleeves when needed.
Key Responsibilities
Leadership & Team Management
Inspire, motivate, and support a growing team of front-of-house, facilities, and support staff
Take ownership of recruitment, onboarding, and ongoing training
Ensure performance reviews, rotas, holiday schedules, and staff development plans are managed proactively
Teacher Relations
Build and maintain good relationships with teachers and international guests
Coordinate class schedules and support teacher visits, ensuring world-class delivery every time
Operational Excellence
Oversee the day-to-day running of the studio to the highest standards of cleanliness, safety, and efficiency
Ensure all equipment is operational, serviced, and ready for use
Manage opening and closing procedures and be available to work weekends and flexible hours based on studio needs
Health & Safety
Maintain and enforce all health and safety protocols across the building
Act swiftly and calmly in any emergency situations
About You
A natural leader who leads by example (You would never ask others to do what you wouldn't do yourself)
Strong organisational and time-management skills
You get things done, on time, every time
Excellent interpersonal and communication skills
You build relationships with ease and foster trust
Calm under pressure and solution-focused when challenges arise
Passionate about wellness, movement, and delivering exceptional service
Comfortable with flexible hours, including evenings and weekends
Friendly and professional at all times
Why Join Us?
Work at the centre of London's movement community
Collaborate with world-leading teachers and creatives
Be part of a supportive and ambitious team culture
Opportunities for growth, learning, and impact
Great basic salary of up to £50,000
Complimentary use of all facilities while off shift
Ready to lead with purpose and passion?
Apply now and bring your operational brilliance to London's most inspiring movement space.
The search is being managed on our behalf by Veronica Winter at Leisure People who are our retained recruitment partners -
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