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Key account executive

Northampton
Permanent
Majestic
Account executive
Posted: 27 March
Offer description

An exciting opportunity to join the UK's largest wine specialist in a dynamic sales role within the wine industry.

Majestic Commercial, our On-Trade division of Majestic Wine, are recruiting a Key Account Executive to help support our regions across the UK!

Who are we:

Majestic Wine Group is the UK’s largest end-to-end wines and spirits specialist, operating across retail, on-trade and hospitality through four brands: Majestic Retail, Majestic Commercial, Enotria and Vagabond. Founded in and backed by Fortress Investment Group, the business has undergone rapid growth through transformation and acquisitions, formally becoming Majestic Wine Group in. With over retail stores, a nationwide on-trade supply network and a growing wine bar estate, Majestic is focused on curating a high-quality, differentiated product range, delivering expert service and expanding its physical and digital footprint across the UK.

The Role:

The National Account Executive is a key role within our sales team, responsible for supporting the management of growing our portfolio of national on-trade accounts across the UK.

Job Specifics:

Contract Type: Permanent

Location: Remote

Reporting to: Head of Key Accounts

Key Responsibilities:

1. Support the management and growth of sales with existing national on-trade accounts

2. Maintain and develop long-term customer relationships through regular communication and strategic account planning

3. Assist in the creation and execution of joint business plans with key customers

4. Monitor customer satisfaction and proactively resolve issues to ensure retention and loyalty

5. Conduct regular site visits to ensure adherence to brand standards and wine list compliance

6. Identify and qualify new on-trade business opportunities aligned with brand positioning and sales strategy

7. Support the Key Accounts Team in prospecting, researching target accounts, and preparing tailored sales presentations

8. Develop a pipeline of prospective key accounts and track progress against new business targets

9. Collaborate with the Key Accounts Team on account strategies, menu development, and promotional initiatives

10. Assist with customer menu design, wine pairing consultations, and implementation of brand-led activations

11. Support the creation of business reviews, performance summaries, and customer-facing decks

12. Provide regular sales forecasts, tracking, and performance updates to the Key Accounts Team

13. Analyse sales trends and customer performance to recommend growth opportunities or risk mitigation

14. Ensure all CRM and internal systems are updated accurately with customer activities and insights

15. Conduct engaging wine training sessions for on-trade partners to enhance knowledge, upselling skills, and brand affinity

16. Coordinate the logistics of training delivery, including organising samples, materials, and internal trainers

17. Act as a brand ambassador during training and events, representing the portfolio knowledgeably and enthusiastically

18. Collaborate with the marketing team to support brand launches, POS deployment, and national campaigns

19. Assist in the design and rollout of seasonal promotional plans and in-venue marketing support

20. Attend trade shows, tastings, customer events, and networking opportunities to promote the wine portfolio and strengthen industry connections

21. Ensure all commercial activities comply with internal policies, relevant licensing laws, and industry regulations

Knowledge & Skills Required:

22. 2+ years of experience in the wine industry

23. WSET Level 2 Qualified

24. Excellent communication and presentation skills

25. Proven experience in a similar role within the wine industry, with a good understanding of the on-trade sector.

26. Proven experience in delivering training sessions

27. Excellent relationship management skills

28. Strong knowledge of wine and the wine industry

29. Ability to work independently and manage time effectively

30. Strong commercial acumen, with the ability to identify and pursue sales opportunities.

31. Flexibility to work weekends and evenings

32. Passion for providing exceptional customer service

33. A passion for wine, with a good knowledge of the industry and its trends.

What's in it for you:

34. A competitive salary & performance related bonus

35. Up to 20% Staff Discount

36. 29 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme

37. Life Assurance (Worth x2 times your annual salary)

38. A contributory Company Pension Plan

39. Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!

40. Fantastic incentives that take you around the world to explore our different vineyards.

41. Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line

42. Company maternity, paternity and adoption leave after 26 weeks

43. Long service rewards.

44. Company sick pay scheme

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