The role: Senior Sales Administrator
Location: Kettering - Office based
Salary: £27,000 - £29,000pa
Hours: Monday to Thursday 9am - 5.30pm and Friday 8.30am - 5pm hours per week)
The professional services team at SF Recruitment are currently recruiting for a Senior Sales Administrator.
Key resonsibilities
* Gain knowledge of the company's products, including the label products manufactured in-house.
* Deal with sales enquiries from existing customers and new prospects by understanding the requirement, offering advice on appropriate solutions and providing written quotations using the companies CRM system.
* Proactively follow up on all quotations sent in a reasonable time scale so that we have the best chance of securing the business.
* Plan and prioritise sales activities using the CRM system to its maximum capability.
* Where relevant, arrange customer site visits to build relationships and development additional business (mainly local companies).
* Process sales orders and raise purchase orders.
* Ensure the development of the contact database, ensuring all relevant fields are completed and that the quality of information continuously improves to assist with account management and targeted direct marketing.
* Ensure stock levels are maintained for stock items.
* Assist the Systems team with preparing quotations.
* Help train new members of staff.
* Log non-conformances when appropriate and ensure a good customer outcome.
* Backup the sales office manager when they are not on site.
The Candidate
* At least 3 years' experience in sales administration.
* Strong work ethic.
* Excellent verbal and written communication.
* A professional approach to dealing with customers.
* Ability to quickly learn about complex and technical / IT products.
* Ability to multi-task and work under pressure.
* Familiar with Microsoft office and a CRM system would be an advantage.
* Purchasing experience.
* Good spreadsheet skills.
If this sounds like the perfect opportunity for you, I would love to hear from you.