PurposeofroleExecutiveSupportOfficer
Toprovideahighlyprofessional,flexible,andresilientexecutivesupportservicetotherelevantDirectorandAssistantDirectorswithintheCouncil,supportingservicedelivery,processimprovementsandchange
Toprovideefficientandeffectiveadministrationservicesasdirectedandmaintainmanagementinformationsystemsrelatingtothedirectorateandservicesbeingsupportedunderthestrictestofconfidence.
KeyObjectivesExecutiveSupportOfficer
1Toprovideahighlyeffective,efficient,andconfidentialadministrativesupportservicetotherelevantDirectorandAssistantDirectorincluding,correspondence,reports,mail,diaries,appointmentsandminutetaking.
2Toadministerarangeofmanagementinformationsystems,includingcorrespondence,dataprotection,trainingdevelopmentrecords,complaints,creditcardspend,andareasofbudgetsasdirected.
3ToliaiseandconsultwithSeniorManagers,ServiceManagers,ElectedMembersandstaffwithinteamstoensureservice-relatedqueries/issuesaredealtwithinanefficientandeffectivemanner
4TobeafirstpointofcontactinrelationtoqueriesfromElectedMembers,ChiefOperatingOfficer,Directors,seniorofficersandotherstoensurethatthesequeriesaredealtwitheffectivelyandinaprofessionalmanner.
5Torespondtotelephone,writtenandelectronicallydeliveredqueries,co-ordinatingpatchproblemsandcomplaints,andensuringthattheappropriateinformationandadviceisprovided.
6Tosupporttheteam(s)/service(s)assignedtowith...