An organisation that operates within the public sector and is based in East London is looking for an Income Officer to join their team on a 6 month contract. The ideal candidate for this role will have a strong background in rent recovery and managing debt for organisations within the public sector. Key responsibilties: * Manage a patch of rent accounts and act as the first point of contact for residents. * Maximise rental income through early intervention, home visits and personal contact to address arrears. * Support residents to transiitiotning to or claiming universal credit and ensure prompt housing cost payments. * Identify residents in need of additional support and provide cover for colleagues and interns. What they are looking for: * Strong understanding of housing law, including assured shorthold. tenancies, shared ownership and welfare reform legislation and policies. * Strong experiences in income management and arrears recovery. * Customer service and stakeholder engagement skills. If you are interested in this position and have the relevant skillset required, please apply and I will get in touch directly