Are you passionate about delivering exceptional guest experiences in the vibrant world of hospitality? We're thrilled to offer an exciting opportunity for a Food and Beverage Supervisor to become a key member of our highly successful team at the prestigious Dorset Square Hotel.
Role Overview:
As a Food and Beverage Supervisor, you'll play a pivotal role in ensuring the smooth and seamless operation of our restaurant and bar. Collaborating closely with senior management and our dedicated team, your primary focus will be to exceed guest expectations by delivering outstanding customer service with finesse and flair.
Responsibilities:
Oversee the day-to-day management and operations of the restaurant and bar
Foster strong and professional relationships with our valued guests
Address guest concerns effectively, liaising with the management team as needed
Ensure compliance with all relevant regulations and standards
Collaborate closely with the management team to maintain high service standards
Conduct informative daily briefings to keep the team aligned and motivated
Champion staff retention initiatives to nurture a positive work environment
What you need:
Previous experience as a Restaurant or F&B supervisor in a fast-paced, luxury venue
Genuine passion for Food and Beverage, with extensive knowledge of quality products and ingredients
Strong understanding of market trends and competitors
Proven ability to lead, motivate, and develop a team to achieve excellence
Exceptional communication skills and keen attention to detail
What We Offer:
Competitive hourly rate of £18.00 to £19.50, inclusive of service charge.
Access to Stream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
Health cash plan(including contributions towards dental, optical, alternative and complementary therapies)
Discounted cinema tickets, gym membership, travel, retailers and restaurants
Complimentary meals on shift
Referral bonus scheme for recommending top talent
Flexible scheduling without split shifts
Dry cleaning service for work attire and discounted personal dry cleaning
Enhanced holiday allowance based on length of service
Season ticket loan for convenient commuting
Ongoing training, professional development, and fully funded English lessons
Regular social events, team activities, and fitness sessions
Benefits like cycle to work scheme and annual long service awards
One allocated paid day per year for volunteering work
Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitalityand travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
Proud winners of The Times Best Places to Work for both 2024 and 2025
The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
Manager of the Year Helle Jensen Cateys 2024
Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
Haymarket Hotel & The Soho Hotel One AA Rosette for Culinary Excellence and AA Breakfast Award 2025
Covent Garden Hotel One AA Rosette for Culinary Excellence 2025
Dorset Square Hotel AA Breakfast Award 2025
Ham Yard Hotel, Covent Garden Hotel and Haymarket Hotel Two Michelin Keys 2024
Charlotte Street Hotel, The Soho Hotel, Knightsbridge Hotel and Number Sixteen Hotel One Michelin Key 2024
Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
Dorset Square Hotel One AA Rosette for Culinary Excellence, The Potting Shed, 2024
Warren Street Hotel - Travel & Leisure IT List best hotels in the world
Whitby Hotel, Crosby Street and Warren Street - Michelin keys
Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades on our website.
Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team!
Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.
In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
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