About the job
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store. In this role, you’ll support your Store Manager, keep the team motivated, and make sure every customer leaves exactly what they came in for—alongside a smile. When your Store Manager is away, you’ll step up and keep things running smoothly with confidence and care.
Responsibilities
You’ll play a key role in the day‑to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. You’ll help others grow while developing your own skills, drive store initiatives, keep communication flowing, create a positive, inclusive vibe, and keep an eye on the numbers to ensure smooth operations and a thriving team.
Qualifications
* Good leadership skills people want to follow—positive, proactive, and full of energy.
* You’re curious by nature, always learning, and eager to see the bigger picture.
* You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
* Step up, stay flexible, and set the tone by getting things done.
* You’re fair, open to feedback, and thoughtful in how you make decisions.
* You genuinely care about people, support growth, and help create a positive team vibe.
Benefits
When you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we celebrate people and support you every step of the journey—providing opportunities to grow, lead, and shine. We’ll cheer on your progress and help you reach your potential.
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