NPD Manager – Job Description Reporting to: R&D Manager Location: Winchester Department: R&D Purpose The purpose of this role is to help deliver the company’s mission by: * Creating a great place to work * Bringing delight to customers through innovative product development * Supporting positive contributions to both local and global communities * Sourcing ingredients ethically * Operating sustainably Role Overview As NPD Manager, you will play a key role in developing and improving products, managing NPD and EPD projects from concept through to launch. You will lead the day-to-day delivery of development activity, coordinate cross-functional collaboration, and contribute to continuous improvement across processes and procedures. Key Responsibilities Health & Safety * Comply with all Health & Safety legislation and internal procedures relevant to the role * Identify and report any issues or concerns Product Development * Lead and manage NPD and EPD projects in line with agreed processes and timelines * Develop new products from concept to production, including recipe formulation and improvements * Source raw materials and gather relevant information (pricing, specifications, supplier accreditation, etc.) * Conduct trials, create process specs, and generate sensory and technical reports * Carry out costings and theoretical nutrition calculations during development * Coordinate and communicate with Technical, QA, Supply Chain, Production, and Marketing functions * Maintain accurate project folders and documentation, including trial records and gate approvals * Ensure kitchen is well-maintained and equipment is used safely and efficiently * Conduct product tests such as heat shock, melting resistance, and scoopability, and compile results * Optimise production processes and provide support to manufacturing teams where needed General Responsibilities * Promote and uphold the company’s servant leadership values * Contribute to continuous improvement and innovation within the R&D team * Work collaboratively with internal teams and external stakeholders * Communicate clearly via email, phone, and meetings * Share knowledge and celebrate best practices and high performance Values & Culture The company promotes a culture based on servant leadership. Desired traits include: * Patience and kindness in supporting colleagues * Humility and openness to feedback * Honesty, trustworthiness, and forgiveness * Dedication, teamwork, and a commitment to innovation