Join our team as a Waiter
Are you bold, driven towards excellence, guided by intuition, and grounded in empathy? If so, we want you to join our team at The Twenty Two.
The Role
As a Waiter, you will:
* Deliver elegant, intuitive, and high-touch service tailored to members and guests.
* Build genuine rapport with regulars and VIPs, anticipating their preferences and exceeding expectations.
* Own your section confidently and contribute to the overall rhythm of the floor.
* Maintain a strong presence during service while remaining composed and detail-focused.
* Demonstrate excellent product knowledge, including menu pairings and specials.
* Collaborate closely with the kitchen, bar, and host teams to ensure seamless service delivery.
About Us
The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club with 31 bedrooms and suites.
About You
We are looking for individuals who are passionate about excellence and culture.
You will have:
* Previous experience in high-end hospitality or private members’ clubs.
* A genuine passion for people and exceptional guest service.
* Confidence, warmth, and excellent communication skills.
* Strong attention to detail and service standards.
* A team-oriented, professional attitude.
* Flexibility to work evenings and weekends as needed.
Key Responsibilities
* Deliver five-star service and create memorable experiences.
* Take accurate food and beverage orders and communicate them clearly to the kitchen and bar.
* Anticipate and respond to guest needs with warmth and efficiency.
* Maintain cleanliness, organisation, and presentation of all service areas.
* Handle guest concerns or complaints professionally and promptly.
* Work collaboratively with the F&B team to deliver exceptional results.
What’s in It for You?
* Enjoy a tailored and personalised development journey.
* Be part of an iconic, growing brand in London’s most exclusive neighbourhood.
* Benefit from a suite of lifestyle perks designed to support your wellbeing and growth.
Employee Benefits
Available from day one:
* Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems.
* Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period)
* Mentoring schemes. Management Development Training – on the job with support from external training providers.
* Your birthday is off.
Available on successful completion of your probationary period:
* Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service.
* Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax.
* A Guest Experience in the Hotel (subject to availability).
* Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours.
* Long service award schemes: 5 years (Silver Status. Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space).
If you do not hear from us within 7 days, please consider your application unsuccessful.