Join our team as a Waiter Are you bold, driven towards excellence, guided by intuition, and grounded in empathy? If so, we want you to join our team at The Twenty Two. The Role As a Waiter, you will: Deliver elegant, intuitive, and high-touch service tailored to members and guests. Build genuine rapport with regulars and VIPs, anticipating their preferences and exceeding expectations. Own your section confidently and contribute to the overall rhythm of the floor. Maintain a strong presence during service while remaining composed and detail-focused. Demonstrate excellent product knowledge, including menu pairings and specials. Collaborate closely with the kitchen, bar, and host teams to ensure seamless service delivery. About Us The Twenty Two is a luxury lifestyle hotel located on London’s historic Grosvenor Square. Our property, set within a listed Edwardian manor, combines cultural elegance with modern charm. We offer an all-day public restaurant and a private members’ club with 31 bedrooms and suites. About You We are looking for individuals who are passionate about excellence and culture. You will have: Previous experience in high-end hospitality or private members’ clubs. A genuine passion for people and exceptional guest service. Confidence, warmth, and excellent communication skills. Strong attention to detail and service standards. A team-oriented, professional attitude. Flexibility to work evenings and weekends as needed. Key Responsibilities Deliver five-star service and create memorable experiences. Take accurate food and beverage orders and communicate them clearly to the kitchen and bar. Anticipate and respond to guest needs with warmth and efficiency. Maintain cleanliness, organisation, and presentation of all service areas. Handle guest concerns or complaints professionally and promptly. Work collaboratively with the F&B team to deliver exceptional results. What’s in It for You? Enjoy a tailored and personalised development journey. Be part of an iconic, growing brand in London’s most exclusive neighbourhood. Benefit from a suite of lifestyle perks designed to support your wellbeing and growth. Employee Benefits Available from day one: Employee Assistance Programme with Hospitality Action: Our specialist support services help hospitality people tackle complex issues like addiction, financial difficulties, relationship breakdown, bereavement, or mental health problems. Employee Referral Scheme: £1,000 (paid on your referral completing their probationary period) Mentoring schemes. Management Development Training – on the job with support from external training providers. Your birthday is off. Available on successful completion of your probationary period: Generous Company Discretionary Sick Pay Scheme. You accrue one day CSP per month during your employment with the Company on a rolling basis, capped at 5 years’ length of service. Generous staff discount in the Ground Floor Restaurant: 30% off a table up to 4pax and 20% off a table up to 6pax. A Guest Experience in the Hotel (subject to availability). Holiday entitlement increases: 2 days at 2 years’ length of service, and a further 3 days at 5 years’ length of service, prorated to your contract hours. Long service award schemes: 5 years (Silver Status. Meal in the Restaurant, TTT embroidered Bathrobe), 10 years (Gold Status, a stay in our sister property with flights with partner), 15 years (Platinum Status – watch this space). If you do not hear from us within 7 days, please consider your application unsuccessful.