Responsibilities
* Team Leadership: Foster an environment that encourages teamwork, cooperation, service excellence, and personal success.
* Management of Technicians: Proactively manage Workspace Engineering Technicians by setting clear objectives and providing support to achieve their goals.
* Communication: Clearly communicate the account vision and purpose, translating it into deliverables and demonstrating their contribution.
* Coaching & Mentoring: Provide coaching and mentoring to direct reports, guiding them in creating development plans and regularly reviewing their performance.
* Contract Compliance: Ensure compliance with all client contract requirements and meet or exceed Key Performance Indicators (KPIs).
* System Operation: Operate all building systems competently, effectively, and efficiently, including HV operations where required.
* Plant & Work Inspections: Conduct regular plant inspections, work inspections, and audits to drive operational excellence across the site.
* Procedure Development: Support the creation and adoption of standard and emergency operating procedures, providing training as necessary.
* Risk & Safety: Adhere to the account\'s Risk & Safety work practices to mitigate the risk of service interruptions to client operations.
* Vendor Coordination: Coordinate, manage, and oversee vendors performing a wide range of workplace-related services on-site.
* Collaboration & Improvement: Collaborate with the wider team to identify opportunities for improving technical service delivery and enhancing the workplace experience.
* Continuous Improvement: Strive for continuous improvement by identifying and implementing service enhancements and adaptations.
Qualifications
* Level 3 in Electrical Engineering
* 18th Edition certification
* L8 Domestic certification
* Competent in operating evaporative cooling water systems and familiar with Legionella regulations
* HV Authorised Person
* C&G 236 Parts 1 and 2
* Knowledge of current Health & Safety legislation relevant to safe working practices
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