Working as anOut of Hours Care Coordinator, you will be based from ourGateshead (Felling)offices although due to the nature of the role then you will be expected to complete home care calls as and when required in theSouth Shields, Boldon and Fellgateareas.
Role is to work every"OTHER" Saturday and Sunday"ONLY and the shift times are6am to 2pm and 2pm to 1030pm on a rotational basis(paid at £14.50 per hour)
Optional extra days / hours are available during the week (as a Home Care Worker) which is optional (paid at £13.90 per hour)
Afull UK driving license andaccess to your own vehicle isESSENTIAL for this role
Overview
Dale Care is a leading provider of high-quality home care services. We are dedicated to enhancing the lives of our clients by providing compassionate and personalized care. Our team is committed to excellence and making a positive impact in the community.
We are seeking a dedicated and organized Out of Hours (OOH) Care Coordinator to join our team to cover the South Tyneside area. The OOH Care Coordinator will be responsible for managing and coordinating care services to ensure that our clients receive continuous and reliable support.
Key Responsibilities
* Coordinate and manage care services during
* Respond to emergency calls and provide immediate assistance as needed
* Schedule and allocate care staff to meet client needs
* Maintain accurate records of all care activities and communications
* Liaise with clients, families, and healthcare professionals to ensure seamless care delivery
* Provide support and guidance to care staff during out-of-hours shifts
Requirements
* Driving license and access to a vehicle is essential
* Previous experience in a care coordination or similar role required
* Excellent organizational and communication skills
* Ability to work independently and make decisions under pressure
* Compassionate and empathetic approach to client care
* Proficiency in using care management software and other relevant tools
* Availability to work weekends
* Competitive salary and benefits package
* Opportunities for professional development and career advancement
* Supportive and collaborative work environment
* Making a meaningful difference in the lives of our clients
At Dale Care, we believe in looking at the person, not just their experience. We value your compassion and dedication to making a difference.
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