Assistant Manager, UK Customs Center of Excellence
Location: Witney – Office based
Pay rate: Flexible
Job Type: Permanent
Travel: 10% of the Time
Hours: Full time
The Opportunity:
An excellent opportunity for an
Assistant Manager
to join our
UK Customs Center of Excellence
team. You will play a key role in overseeing the daily operations of our centralized customs team, supporting all UK affiliates. This is a pivotal role where you'll lead process improvements, ensure regulatory compliance, and collaborate with global teams to enhance the efficiency and effectiveness of our customs operations.
Responsibilities:
Key responsibilities:
* Overseeing daily customs operations for all UK affiliates, ensuring compliance with HMRC regulations and global trade policies.
* Leading and mentoring a team of four, providing guidance, training, and support to ensure smooth and compliant operations.
* Managing import/export processes, ensuring timely and accurate documentation and clearance.
* Identifying and mitigating customs and trade compliance risks.
* Driving continuous improvement initiatives to enhance customs processes and operational efficiency.
* Preparing and reviewing reports on customs activities, compliance status, and team performance for senior management.
* Coordinating with internal and external stakeholders, including suppliers, customs authorities, logistics providers, and brokers.
* Developing and delivering customs training programs for internal teams across UK affiliates.
* Managing documentation in line with divisional retention policies and maintaining risk registers.
* Supporting product classification, country of origin reviews, and the use of customs special procedure codes.
* Ensuring broker due diligence, including SLA and KPI reviews, with feedback to senior leadership.
* Acting as a subject matter expert on classification, valuation, and customs procedures in a dynamic, fast-paced environment.
Education and Experience:
* A bachelor's degree in International Trade, Business Administration, or a related field (preferred but not essential).
* Equivalent knowledge or practical experience in customs operations and compliance.
* Strong understanding of UK Customs regulations and international trade laws.
* Experience working in cross-functional, international environments.
* Proficiency in customs software, Microsoft Office Suite, and ERP systems such as SAP, SAGE, or AS400.
* Relevant certifications (e.g., Certified Customs Specialist) are desirable.
* Excellent communication, leadership, and organizational skills.
* A detail-oriented, problem-solving mindset with the ability to manage complex compliance issues and lead a collaborative team.
What We Offer:
* A defined-contribution pension scheme.
* Share ownership opportunities.
* Private healthcare and life assurance.
* A flexible benefits package tailored to your needs.