Customer Care Assistant at McDonald's
McDonald's is one of the most recognized brands worldwide. Our core values include Serve, Inclusion, Integrity, Community, and Family. We are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and opening opportunities for all.
As a Customer Care Assistant, you will be the face of the restaurant, engaging with customers to ensure a positive experience. Your responsibilities include making children feel welcome, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness in the dining area and toilets, and creating a warm and welcoming atmosphere. You will also establish positive communication with customers and keep the manager informed about customer satisfaction.
Working in a fast-paced, energetic environment, we seek individuals with a genuine smile and the ability to connect with customers, making them feel valued.
Key qualities include friendliness, approachability, courtesy, helpfulness, and teamwork. Effective communication skills such as attentive listening, face-to-face verbal communication, and eye contact are essential. Maintaining high energy levels while working efficiently and productively is also required.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and much more.
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