Here at easyHotel, we are now looking to recruit a Team Member at our [location] hotel. Working on a [TBC *part time, permanent basis], you will receive a competitive salary of £[TBC *12.30] per hour.
As our Team Member, your goal is to help ensure our customers have a great experience during their stay with us.
About easyHotel
We are easyHotel, inventing a new breed of affordable and low-carbon hotels. Our mission is to enable more people to travel by offering hotels that are simple to book, easy to use, and city-focused; designed for both budget travelers and those wanting to indulge in the city experience.
We are a growing brand, aiming to become a 100-strong pan-European platform within 5 years. Currently, we operate in 11 countries with 42 hotels, including a recent opening in Marseille.
Role & responsibilities:
* Support day-to-day operations
* Be the first point of contact for guests
* Handle guest queries and complaints
* Inspect rooms and communicate issues to maintenance or housekeeping
* Ensure positive guest experiences leading to 5-star reviews
* Manage processes through Apaleo, our hotel booking system
What’s in it for you?
* Competitive salary with bonus and commission
* Opportunities to grow your career within an international team
* Entrepreneurial work environment with involvement across business areas
* Eye Test Vouchers
* Bike to work scheme
* Life Assurance
* Staff discount on hotel stays
* Social events including team outings, summer party, and Christmas event
* Pension scheme
* Commitment to sustainability
* Training and development opportunities
* Employee Assistance Programme including counselling (T&Cs apply)
If you're interested in joining us on this journey, we want to hear from you!
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