The Zetter Bloomsbury - New Opening
About The Zetter
The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity. With our collection of boutique hotels, townhouses, and parlours nestled in London's most characterful neighbourhoods, we offer more than a stay — we curate experiences brimming with thoughtful details, curated charm, and stories layered into every corner.
Our food and drink are an extension of this ethos — carefully crafted menus, perfectly poured cocktails, and service that feels warm, attentive, and never scripted. We believe that dining and drinking at The Zetter should be as memorable as sleeping under our roofs. That's why we're looking for an Assistant Food & Beverage Manager who can bring operational excellence, creative input, and heartfelt hospitality to the table.
We are creating a team for our new opening at The Zetter Bloomsbury and looking for more charming people to join us.
The Role:
The Duty Manager is responsible for overseeing the day-to-day operation of the property during assigned shifts, ensuring exceptional guest experiences and the smooth, safe, and efficient running of the hotel.
This is a hands-on leadership role requiring strong problem-solving skills, sound judgement, and the ability to manage both front-of-house and back-of-house operations. The Duty Manager supports the senior management team in achieving operational, service, and commercial objectives while acting as the primary decision-maker on shift.
This role is ideal for someone with excellent communication skills, a proactive mindset, and the ability to remain calm and effective in a fast-paced hospitality environment.
Key Responsibilities:
* Operational Leadership
* People Management & Team Support
* Guest Relations & Problem Resolution
* Health, Safety & Security
* Administrative & Financial Responsibilities
* Standards, Presentation & Quality
* Learning, Development & Flexibility
About You
Previous experience as a Duty Manager or in a similar leadership role within the hospitality industry.
Strong leadership and interpersonal skills.
Excellent problem-solving and decision-making abilities.
Familiarity with hotel management systems and financial processes.
Ability to multitask and thrive in a fast-paced environment.
Availability to work various shifts, including evenings, weekends, public holidays, and to respond to emergency situations outside regular working hours when required.