We’re hiring a talented Account Manager, responsible for a portfolio of existing commercial clients in the renewable energy space. This is a key role, where you will drive business growth initiatives and lead relationships with our key customers in the UK. You’ll build strategic and tactical relationships, drive account plans & ensure client retention while also capitalising on any selling opportunities. Armed with strong stakeholder management skills, you’ll need to have a ‘customer first’ mindset and a focus on customer satisfaction. This is a new position and a great opportunity to have impact and to add value as the company grows.
What you’ll be responsible for:
Build and nurture relationships with existing clients
Monthly/Quarterly reporting
Monthly/Quarterly client meetings / service reviews
Contract management lifecycle including SLA management and contract renewal negotiations.
Client retention of portfolio
Account growth – actively seek opportunities within your accounts to grow the account and Blinks overall network. Identify and target revenue opportunities.
Maintain accurate client records on internal systems e.g. Salesforce
Ensure a high level of service is delivered to your portfolio of clients.
Liaising with other areas of the business to agree and streamline processes
What you’ll bring to the role:
Able to deliver a high level of customer service
Strong Communication and interpersonal skills
Strong stakeholder management skills
Contract lifecycle management including SLA management and strong negotiation skills
Problem solving mindset with the ability to work in a fast paced and dynamic industry