Receptionist - Downham Market Shift details; Alternate Weekends We're committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. We're now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist at Carrstone House Care Home in Downham Market. ABOUT THE ROLE Your focus as a receptionist will be to offer professional, high quality customer service as first point of contact within the home as well as providing a range of administrative services. Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager. Maintaining the general tidiness of the reception area, liaising with Housekeeping to ensure standards are maintained. Be confident in using computers. Have previous exposure to problem-solving and client complaints. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. A DBS Disclosure check, the cost of which will be met by Avery Healthcare.