Job summary
This post is for internal candidates to South Tees Trust. If you are not currently working within the trust your application will not be reviewed and automatically rejected at shortlisting stage. Please be aware of this when submitting your application.
The Emergency Department is seeking an enthusiastic and hardworking Patient Flow Co-Ordinator.
Our Emergency Department is very busy and dynamic with over 300 patients a day attending for treatment.
Our team is friendly, motivated and committed to providing a high quality, expert emergency service for the patients we treat.
Main duties of the job
The Patient Flow Co-Ordinator role is an important part of the team in managing the day to day flow of patients through the department. The role involves supporting the Co-ordinator and department by aiming to reduce preventable breaches of the Governments ED 4 hour turnaround time. IT skills and a good standard of general education are essential along with previous administration experience. Knowledge of Medical terminology is desirable.
Please note this post may close at sufficient applicants.
About us
South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme has been designed to support our staff in developing their understanding of leadership and management skills. You will be expected to attend the following training sessions
Your Leadership Impact
Service Improvement for Beginners
After you complete these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bitesize programmes through our Leadership and Improvement Team.
Job description
Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Job description Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Knowledge
Essential
An understanding/awareness of the government's targets surrounding ED. A knowledge of some of the issues that might cause delays to patient flow throughout the ED. Be able to use a computer competently including the use of Excell spreadsheets. Qualifications
Essential
GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2) NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above) Experience
Essential
Recent acute hospital experience, preferably in an Emergency Department setting
Person Specification Knowledge
Essential
An understanding/awareness of the government's targets surrounding ED. A knowledge of some of the issues that might cause delays to patient flow throughout the ED. Be able to use a computer competently including the use of Excell spreadsheets. Qualifications
Essential
GCSE in Maths and English (A-C/4-9) or Functional Skills (level 2) NVQ3 level Secretarial or Business Administrative qualification, or equivalent level of demonstrable experience (using the 'knowledge and skills' criteria above) Experience
Essential
Recent acute hospital experience, preferably in an Emergency Department setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
South Tees Hospitals NHS Foundation Trust Address
The James Cook University Hospital
Marton Road
Middlesbrough
TS4 3BW
Employer's website