Salary: £100,000 - 100,000 per year Requirements: Previously worked as a Project Manager, Programme Manager or in a similar role. Proven experience delivering complex CRM or large-scale system implementations. Background in project delivery within multi-stakeholder and multi-site environments. Experience working with third-party suppliers or system vendors. Strong ability to manage full project lifecycles from initiation through to rollout. Highly organised with the ability to maintain clarity across complex workstreams. Able to identify risks early and implement practical mitigation strategies. Responsibilities: Leading the end-to-end delivery of a CRM migration programme. Developing and maintaining the overall project plan, including key milestones and dependencies. Acting as the primary link between internal stakeholders and external system providers. Translating business requirements into clear delivery outcomes. Defining and documenting requirements for internal tools and system enhancements. Managing rollout activity across branch networks and supporting user adoption. Monitoring progress, risks, and issues, ensuring clear visibility for senior leadership. Driving resolution of delivery risks, including integration, data, and adoption challenges. Technologies: CRM Support Project Manager More: We are a reputable estate agency specializing in residential sales, lettings, land & new home development, and mortgage services. This is a fixed-term contract-based role (12-24 months) with potential for extension, offering a competitive salary of circa £100,000 and attractive benefits including a company car or car allowance, 33 days annual leave, an additional day off for your birthday, a pension scheme, life assurance, and an employee support and wellbeing programme. This is a fantastic opportunity to take ownership of a major CRM transformation and make a tangible impact across our well-established property organization. last updated 20 week of 2026