Job Description
We’re looking for a Regional Technical Manager to support high-quality commercial kitchen equipment used by professional kitchens, helping them deliver great food efficiently and reliably.
You’ll lead the service partner network across Southwest England in a hands-on role, combining strong technical knowledge with people skills to make sure customers receive the best possible service.
What You’ll Do As A Regional Technical Manager
* Support and guide service partners in your area, helping them deliver excellent service.
* Check how service partners are performing and help improve where needed.
* Train service partners and, if needed, other technicians.
* Visit customers to help solve technical issues and support installations or events.
* Troubleshoot problems and work with the team to fix escalated issues.
* Review service metrics and customer feedback to spot opportunities for improvement.
* Help with spare parts support and technical projects.
* Travel in your territory up to 50% of the time and be available for support when needed.
What We’re Looking For in a Regional Technical Manager
* Strong technical skills—able to read wiring diagrams, understand gas systems, and use basic diagnostic tools.
* Gas Safe Certification (Comcat 5) is a big plus.
* Hands-on experience fixing or maintaining equipment (food equipment, HVAC, automotive, or similar industries).
* Technical training or apprenticeship is a plus.
* At least 3 years’ experience as a technician, lead hand, or supervisor.
* Comfortable training others.
* Good Microsoft Office skills (Excel, Word, PowerPoint).
* Strong communication skills and a customer-first attitude.
* Full UK driving license and passport for occasional international travel!
Who You Are
* A natural leader who leads by example and can motivate others.
* Practical, solutions-focused, and ready to get stuck in.
* Organised, reliable, and able to work on your own or in a team.
* Positive, enthusiastic, and keen to learn and grow.
If you’re an ambitious, target-driven professional eager to make an impact, please apply for this Regional Technical Manager