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Customer Service Advisor (Trainee), Winchester
Client:
Location: Winchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
2465809bf9dd
Job Views:
8
Posted:
19.08.2025
Expiry Date:
03.10.2025
Job Description:
We are working with a Car Main Dealership in Winchester, Hampshire, looking for a Trainee Customer Service Advisor to join their friendly team.
No automotive experience necessary. Strong customer service background essential!
Job Role: Motor Vehicle Trainee Customer Service Advisor
Salary: circa 22–24k
Customer Service Advisor Duties include:
* Ensuring customers are aware of service and repair work required in a professional manner
* Advising on estimated costs of repairs and work to be undertaken
* Selling additional products as appropriate to customer needs
* Advising on timescales and collection arrangements
* Producing job cards on in-house computer system
* Updating customer and vehicle records
* Documenting warranty work according to manufacturer policy
* Preparing and completing invoices
Requirements for this role:
* Previous experience in customer service is essential
* Enthusiastic and passionate about the motor trade
* Full driving license
As a Customer Service Advisor, you will ensure the highest standards of courtesy and professionalism when interacting with customers and the public. The client seeks someone with strong customer service skills, excellent rapport, and confidence in up-selling opportunities.
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