Overview
As an administrative/validation clerk you will support a high quality standard analysis service to Health Board managers and clinicians, ensuring they have the information that they require to deliver the highest quality and most appropriate services to our patients. The post holder will be responsible for maintaining records, entering accurate data into the WPAS computerised system whilst demonstrating the ability to handle patient information, ie: responsible for the administration and validation of clinical pathways. This will be carried out by liaising with clinicians and managers regarding investigations and results in a sensitive and confidential manner. To support the delivery of validation and specific regular and ad-hoc reports to clinical and managerial staff. This analysis will include information to support planning, operational and performance management, as well as support to specific service improvement developments within the Health Board. The postholder will maintain effective relationships with stakeholders using these to ensure the role supports the validation process within the waiting list function. You will be expected to work closely with the Service Management teams.
Responsibilities
* Maintain records and enter accurate data into the WPAS computerised system, handling patient information and administering/validating clinical pathways.
* Liaise with clinicians and managers regarding investigations and results in a sensitive and confidential manner.
* Support the delivery of validation and specific regular and ad-hoc reports to clinical and managerial staff to support planning, operational and performance management, as well as support to specific service improvement developments within the Health Board.
* Maintain effective relationships with stakeholders to ensure the role supports the validation process within the waiting list function.
* Work closely with Service Management teams.
Qualifications
* Experience maintaining records and entering data into a computerized system (WPAS) and administering/validating clinical pathways.
* Ability to handle patient information with confidentiality.
* The ability to liaise with clinicians and managers regarding investigations and results.
* The ability to speak Welsh is desirable; English and/or Welsh speakers are equally welcome to apply.
About the Health Board
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. Our services are provided in:
* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services
#J-18808-Ljbffr