Employer Cwm Taf Morgannwg University Health Board Employer type NHS Site Prince Charles Hospital Town Merthyr Tydfil Salary £23,970 per annum pro rata Salary period Yearly Closing 22/07/2025 23:59
Band 2
Thank you for your interest in joining Cwm Taf Morgannwg (CTM) University Health Board.
Located in the heart of South Wales, we’re central to Cardiff, Newport, and Swansea. Deeply rooted in our community, as an NHS organisation we are dedicated to providing compassionate patient care and building healthier communities together.
At CTM, you’ll be part of a supportive, inclusive team of over 14,500 people from diverse nations, cultures, and backgrounds. As a family-friendly employer, we’re committed to promoting flexibility and are happy to discuss flexible working options.
Discover more about working with us here:
The salary scale above has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025 with arrears backdated to 1st April 2025 where applicable.
Job overview
We are seeking a highly motivated individual to work as a Ward Clerk within Maternity Services at the Prince Charles Hospital.
We aim to provide a high standard of care within our ward, and we are looking for someone who is enthusiastic, motivated, has a friendly manner and an excellent work ethic.
Good organisational and communication skills are essential as well as a flexible approach to work.
The successful candidate will ideally have previous office and front of house experience, ideally within a similar role.
Knowledge of Health Board IT systems to include WPAS, Oracle and Welsh Clinical Portal (WCP) would be desirable, although full training will be given.
English and/or Welsh speakers are equally welcome to apply
Main duties of the job
The successful candidate will work within a large multidisciplinary team, which is welcoming and friendly. The team includes doctors, midwives, Healthcare Support Workers, nursery nurses and other specialist staff.
Duties will include filing, answering the door and telephone, welcoming patients and visitors to the ward and ordering stock.
The successful candidate will be able to work in a busy environment and will have a sensitive, caring and non-judgmental attitude towards others.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
Working for our organisation
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary, and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
* We listen, learn and improve
* We treat everyone with respect
* We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person specification
Experience
* Previous admin experience within the NHS
Skills
* Able to use electronic information systems/basic word processing packages
* Ability to use NHS IT systems
* Welsh language Speaking/Listening skills at Level 3 or above
Abilities
* Ability to demonstrate effective verbal communication skills with patients, relatives and members of the multidisciplinary team alike
* Experience of working within the NHS
We are committed to fostering a diverse and inclusive workforce and welcome applications from individuals within protected groups as outlined in the Equality Act 2010. This includes, but is not limited to, age, sex, sexual orientation, gender identity/reassignment, race/nationality, religion/belief, disability, pregnancy and maternity, and marriage and civil partnership. We also warmly welcome applications from members of the Armed Forces community.
Applicants who are not UK or Republic of Ireland nationals will require sponsorship to obtain either a Health and Care Visa or a Skilled Worker Visa unless they already hold permission to work via another route. Prospective applicants should self-assess their eligibility for sponsorship by visiting the UK Government’s Work in the UK guidance. For eligible candidates, the Health and Care Visa offers reduced application costs and exempts payment of the annual Immigration Health Surcharge.
Please ensure you check your email regularly, as all recruitment correspondence will be sent to the email address provided on your application form.
Applications are welcome in either Welsh or English, with no preference given to the language used.
We reserve the right to close a vacancy early or withdraw an advertisement to accommodate the redeployment of internal staff into suitable roles.
All posts are subject to relevant checks, including a Disclosure and Barring Service check and, where required, Professional Registration verification.
We are proud to be a Living Wage Employer.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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