For our location in Milton Keynes we are looking for a Field Service Engineer - East Midlands (m/f/d).
As part of the Service Department, the Field Service Engineer is responsible for break fix, maintaining and installing Bizerba equipment to our customer base. With a proven technical background preferably supported by a technical qualification, you will liaise directly with customers ensuring you deliver an efficient professional service.
Reference code: 20743
Your tasks
* Service, install and break fix a wide range of weighing and inspection equipment, ranging from static scales to automatic check weighing and automatic weigh price labelling systems, to metal detection, X-RAY and vision inspection.
* Investigate complex technical issues such as electrical/ mechanical breakdowns & network related issues
* Provide customer training on equipment.
* Manage & maintain effective stock levels of parts needed to carry out repairs.
* Project a professional image of the department and company to both internal and external customers. Uniform provided
* Maintain company vehicle in a clean and organised fashion ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
* Maintain a library of backup’s for customers.
* Maintain in good order all company tools, such as hand tools, ladders, laptops etc.
* Attend all training courses required & ensure that all H & S training is up to date & completed.
* Adhere to policies and procedures relating to Health and Safety and Quality Management.
* Maintain calibrated weighs & ensure they are compliant.
* When calibrating/ verifying equipment, all legal standards are met & work carried out to highest standard.
* Obtain all qualifications Bizerba deem relevant for engineer to carry out day to day duties.
* When required write detailed reports on incidents / calls to assist line manager.
* Participate in out of hours works when required.
* Ensure all administrative tasks are carried out in time & to standards expected.
* Have a full & legally valid UK driving licence.
* Hold a valid Safety Passport/ECS or equivalent – relevant details will be provided
* Work to company KPI’s & SLA’s.
* Where necessary have overnight stays for training or to complete tasks as requested.
* Participate in rollout and refit activities as requested to fulfil business requirements.
* Attend head office as required in conjunction with business needs.
Your profile
* Working with the Service Desk organizes personal time and resources to meet both deadlines and objectives.
* Able to accept multiple objectives and prioritise accordingly.
* Can take a planned approach whilst being able to incorporate changes.
* Monitors own progress effectively.
* Responds proactively to short term business needs which may impact on normal role performance.
* Shows particular attention to detail.
* Willingness to work out of standard hours working to meet the needs of the customer.
* Willing to undertake UK travel.
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