Job title: Secretarial Administrator | Grade: 3 | Employment type: permanent | Hours: full time (35 hours per week) | Starting salary: £30, | Directorate: Client Legal Services | Department: Public Defence Solicitors’ Office (PDSO) | Location: Falkirk | Closing date: 18 January (23:55)
We are looking for a well-organised and proactive Secretarial Administrator to join the PDSO Falkirk office. Reporting to the Network and Systems Coordinator, you will provide high-quality legal administration and casework support to solicitors locally and across the network.
This role is central to ensuring smooth day-to-day operations and supporting the delivery of client-centred and trauma-informed legal services.
Key responsibilities include:
1. Providing general administrative and casework support
2. Maintaining and updating case files
3. Audio typing, copy typing and preparing documents
4. Reception and client enquiries
5. Handling incoming and outgoing mail
6. Managing case documents (scanning, photocopying, downloading)
7. Diary management
8. Processing invoices and requisitions
9. Using and monitoring Legal Aid Online (LAOL)
10. Assisting with admin tasks delegated by the Network and Systems Coordinator
11. Supporting training for new business support staff.
To succeed in this role, you will need:
12. Strong communication skills
13. Confident IT skills (Microsoft applications)
14. High accuracy and attention to detail
15. Fast and accurate typing - experience in audio typing using transcription software is highly desirable
16. Ability to work independently with good judgement
17. Strong organisation and time-management skills
18. Excellent customer service
19. Understanding of confidentiality and data protection.
For more details about this role and a full list of essential criteria and required competencies, please see the Job Description.
Completed applications should be returned by Sunday 18 January .