Job Overview
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is preferable that you hold a current SIA licence or SIA certificates (but in some circumstances training for a licence can be provided).
Responsibilities
* To deliver industry leading customer service
* To deter violence and public order offences
* To conduct patrols of the store
* Utilising CCTV systems to support the reduction of crime and stock loss
* Liaise with the store management teams
* Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
* To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Qualifications
* Full 5‑year checkable employment/education history
* Current SIA licence or SIA certificates (training for a licence may be provided)
Benefits
* Contracted hours
* Annual leave entitlement
* Pension and life insurance schemes
* Free uniform supplied
* SIA re‑licencing programme
* Comprehensive induction and training programme
* Access to Mitie’s outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
* Apprenticeship schemes
* Progression and development opportunities
* All breaks are paid
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