The success of the Credit Control department starts with an effective and efficient Sales Ledger team.
Working alongside the Credit Control team, the Sales Ledger Associate will provide accurate and timely invoicing to all our customers, across all brands.
The successful candidate must be prepared to take ownership, escalate queries, deliver high quality and consistent service both internally and externally, within an acceptable timescale, all delivered with care, warmth, and pride.
Key Responsibilities
* Ensure all queries are promptly resolved, liaising with other departments as appropriate
* Production of specialist Customer consolidations schedules and Invoicing in line with Customer SLA's and requirements
* Maintenance of all customer invoicing details to ensure accurate distribution
* To log, report and escalate any issues to Line Manager, providing root cause analysis and where possible, a solution
* Issuing daily customer invoices in line with the Customer Care Notes
* Processing manual invoice and credit requests, ensuring the appropriate authority as specified in the authority matrix has been applied and to ensure the nominal ledger code is correct and distribution in line with Customer Care Notes
* Processing the daily direct debit run, creation of direct debit Notifications and updating reports with any direct debit Rejections
* Processing the monthly direct debit runs and creation of their direct debit Statements
* Run Query Reporting and chase departments for updates to outstanding queries
* Complete monthly Balance Sheet Reconciliations
* Set up of CRM Records and SL Accounts for new customers
* Respond to Team Emails within relevant SLA's
* Uploading of externally created invoices into systems and subsequent Ledger reconciliations
* Reconciliation of Cherish Plate and Auction Ledger accounts including allocation of monies and investigating any queries
* Ensure all tasks, are performed according to the procedure manuals, reporting any deviance to your manager
* Liaise with internal and external stakeholders as required
* To continuously review processes to improve efficiency and reduce costs
* Provide accurate and on time, such accountancy support as required by your supervisor to enable accurate information to be produced
* To assist and support the wider Credit Control function as required
Requirements
Essential
* Knowledgeable and enthusiastic user of processes and systems
* Good team player
* Good interpersonal and communication skills
* Achieving accurate results
* Self-motivated with enthusiasm to succeed
* Problem solving
Desirable
* Previous experience of sales ledger or credit control role
Benefits
* Competitive starting salary
* Bonus earning potential
* 25 days holiday + 8 days bank holiday
* Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution
* Company Car Scheme following passing of probation
* Private Medical Cover
* Life assurance scheme
* Discounts on different retailers
* Wellbeing hour each month
* Discounts on Toyota & Lexus cars
* Volunteer Days
* Wellbeing events
* Employee assistance programmes
* Free fruit in the office
* Free onsite car parking
* Working Hours 37.5 per week Monday - Friday
* Hybrid working policy 2 days from home each week should you want to
KINTO UK is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
OUR RECRUITMENT PROCESS
At KINTO we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all.
For this role we follow a 1st and 2nd round interview process with a member of HR and the hiring Manager/s. The interview will be via Teams and/or Face to Face, so that we ensure you have the best experience.
Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to be meet your accessibility needs.
Some examples of how we might be able to help are listed below:
* Providing a copy of interview questions before the interview
* Organising a time and location that best suits you
* Allowing additional time for the assessment and interview
We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self.
On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.
Please note, this is a 6 month FTC #J-18808-Ljbffr