Contract Type: Permanent
Salary: Grade F. Scale 17 - £31,022 to Scale 22 - £33,699
Hours Per Week: 36
Base Location: Hyde Town Hall Hyde
Assessment Date: To be arranged
The Role
Are you passionate about making a real difference in the lives of children and families? Do you bring compassion, curiosity, collaboration, conversation, and courage to your practice? If so, Tameside is looking for you.
This is an exciting opportunity to join a rapidly improving Special Educational Needs (SEND) team at Tameside MBC. Based at Hyde Town Hall with hybrid working, this newly created role is central to our transformation journey. We are looking for someone a little specialan insightful data professional who can problemsolve, think creatively, and help us showcase our improvement through highquality intelligence, reports and digital tools.
You’ll support a wide range of daytoday data needs across the service, helping us understand performance, demonstrate progress, and make informed decisions that improve outcomes for children and young people with SEND.
As the SEND Data & Intelligence Officer, you will provide highquality data analysis and support the use of performance and intelligence information across the SEND Service. You will work closely with the SEND Finance and Place Planning Manager and the Education Data Lead to deliver statutory returns, strengthen data quality, and support both strategic and operational improvement activity.
Your work will directly contribute to the delivery of our SEND improvement journeydeveloping clear, insightful reports, dashboards and analysis using tools such as Excel, Crystal Reports, and other reporting platforms. You’ll play a key role in ensuring our systems and data processes are robust, accurate and fit for the future.
About You
We’re looking for someone who is both skilled and curioussomeone who loves making sense of complex data, solving problems and supporting a team through meaningful, timely information. You will be:
* Highly skilled in IT, especially Excel (advanced formulas, data manipulation and reporting).
* Experienced in data management, performance reporting and the use of reporting tools such as Crystal Reports.
* Experienced in using Capita ONE and/or IDOX (or similar case management or education systems).
* Wellorganised, flexible and enthusiastic about supporting improvement.
* Confident working on your own initiative, with strong selfmotivation.
* A clear thinker with good judgement and strong problemsolving skills.
* Able to communicate complex information simply to colleagues, partners and wider audiences.
* Able to manage tight and changing deadlines while maintaining accuracy and strong attention to detail.
Experience with other reporting tools (e.g. Power BI) would be an advantage but is not essential.
About Us
Message from Jill Colbert, Director of Children’s Services
“I joined the council at the beginning of 2025 and was instantly charmed by the warmth, openness, and energy of colleagues.
“I came to Tameside for one reason; because I know we can do fantastic things for our families here.
“We’re a children’s service on a significant improvement journey. We know what needs to be different for our children and families and we’re ambitious to deliver that change.
“We have a growing range of specialist services for children, where you can test and grow your skills and practice. We have a Social Work Academy that is led by people who bring passion to learning and who know that the DCS’ of the future are right in front of them. We are working on our progression pathways so that staying in Tameside is rewarded and recognised. We have investment in innovation and improvement from the council so that we can grow services and support for families that we can sustain, from family hubs through to complex safeguarding.
“I am so certain that we can build a proud, inclusive and safe climate for great practice to flourish in Tameside. I’d love you to join me on the journey here at Team Tameside.”
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
Our Heart of Support Practice Approach
At Tameside, we believe in:
* Compassion understanding the lived experiences of children and families.
* Curiosity asking questions that lead to deeper insight and better outcomes for children.
* Collaboration working together across services to deliver joined-up support.
* Conversation listening and engaging meaningfully with children, families and professionals.
* Courage leading with courage, making bold and compassionate decisions that put children first.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please click here for more information on our guaranteed assessment scheme.
For more information about this role, please contact the recruiting manager on 0161 342 3750 or Keeley.schofield@tameside.gov.uk