Temporary Customer Service Advisor is required for busy office in Burnley town centre to cover maternity leave.
Duties will include -
Dealing with incoming calls from customers
Making outbound calls to customers to book engineers appointments
Dealing with emails/post
Receiving deliveries
Diary management
Booking appointments
Other general office duties.
For this position we are looking for individuals with the following experience:
Exceptional organizational skills, you must be able to multi task and work well under pressure as well as being able to work unsupervised and able to use own initiative.
You will also need to possess excellent communication skills both written and verbal, have a professional telephone manner, ideally the someone with experience of working in a call centre type back ground, must be computer literate and have excellent keyboards skills. A good attention to details is required as well as experience with dealing with difficult customers and high call volumes.
If you feel you have the relevant experience please apply by sending a covering letter outlining your your suitability for the position and a copy of your up to date CV. PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE. We will only be able to respond to suitable applicants. Only applicants who submit a covering letter as requested will be considered
Job Type: Part-time
Pay: From £12.21 per hour
Benefits:
* Company pension
Work Location: In person