The Role
We are looking for a highly organised and customer-focused Sales Support Administrator to join our Sales Support team.
Reporting to the Sales Support Manager, you will play a vital role in supporting our Business Development Managers and customers, ensuring smooth and efficient operations across the business. This is a varied and fast-paced position where no two days are the same.
Key Responsibilities
* Act as a central point of contact between customers, sales teams, and internal departments
* Coordinate with sales, finance, production, and customer services to deliver excellent customer experience
* Manage order processes, pricing updates, and customer account setups
* Produce reports and support sales analytics using tools such as Power BI
* Administer contracts, pricing structures, and promotional campaigns
* Arrange logistics for equipment and resolve issues efficiently
* Provide administrative support across a range of sales support activities
About You
* Experienced in sales support, administration, or customer service
* Organised, detail-oriented, and able to multitask effectively
* A strong communicator with excellent interpersonal skills
* Customer-focused with a proactive approach to problem-solving
* Comfortable working with systems such as SAP, Salesforce, or Microsoft Office
* A team player who can also work independently
What We Offer
* Competitive salary
* 31 days holiday including bank holidays, this increases with length of service
* Private Medical Insurance
* Life Assurance (3x salary)
* Pension Scheme (Salary Exchange: 5% employer / 3% employee)
* Employee Assistance Programme
* Cycle to Work Scheme
* On-site Parking
* On-site Canteen
* Access to My Staff Shop – exclusive discounts and benefits platform
Why Join HOYA?
* Be part of a global, innovative organisation
* Work in a supportive and collaborative team environment
* Gain exposure to multiple areas of the business
* Opportunity to grow and develop your career
Apply Today
If you’re a proactive administrator with a passion for delivering excellent service, we’d love to hear from you.
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