About us
At the Heart of England Co-operative Society, we believe investing in our people is the key to delivering outstanding service to our customers and communities. We are committed to creating a culture where people can learn, grow and thrive, enabling us to deliver excellent service to our customers and communities across our Food and Funeral businesses.
We are now looking for a passionate and engaging Learning and Development Trainer to join our Learning & Development team.
The role
This is a hands-on and varied role where you will design, deliver and embed high-quality training across our Food stores, Funeral homes and Support Centre. You'll play a key part in ensuring colleagues have the skills, confidence and knowledge to perform at their best. You will deliver a blend of face-to-face workshops, virtual training and digital learning, while supporting the development and ongoing use of our Learning Management System (LMS).
Key responsibilities
1. Design and deliver engaging training workshops across the Society using face-to-face, virtual and blended learning methods
2. Create inspiring digital learning content and interactive eLearning modules within the LMS
3. Support the maintenance, administration and effective use of the LMS, providing guidance to colleagues
4. Adapt learning content to suit diverse operational teams and busy customer-focused envir...