We are currently recruiting for an IT Support Team lead on a permanent basis for an organisation based in Eastleigh. You'll be joining a well-established and diverse organisation on a hybrid basis.
The role
You will be experienced across varying levels of IT Support, with the ambition to want to lead and manage a team of junior 1st Line Support staff. You must have experience in an IT Support environment and understanding of best practices.
As the IT Support Team lead, you will be supporting the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests.
You will be managing and supporting those in 1st line positions, so someone with great interpersonal skills and someone with a 'can do' attitude will be successful in this position. Someone fit for this role might have the job title 2nd Line Support Engineer, IT Team Lead, Senior 1st Line Support Engineer.
You will have:
Experience across an IT Support environment
Ambition to support and lead a team of 1st Line support
Understanding of best practices across an IT support service desk
Experience of Operating Systems, basic networking, software installation and
What you'll get in return:
Salary up to £40,500
Working hybrid, the office is based in Eastleigh
Generous pension scheme with contributions up to 10%
Life assurance of 5x your annual salary
28 days holiday + the opportunity to buy and sell holiday
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
TPBN1_UKTJ