YourRecruit are delighted to be supporting a successful and growing local business in their search for a Customer Support Administrator to join their friendly and collaborative team.
We are looking for a confident, organised, and detail‑oriented individual who enjoys working in a fast‑paced environment, communicating with customers, and supporting a busy team. The ideal candidate will also be IT savvy, prepared to pick up a new system and make changes where necessary.
Key Details
* Location: Whyteleafe – Fully Office Based
* Hours: Monday to Friday (36.5 hour week) 9:00 - 17:00
* Salary: £20,593 - £24,123
* Benefits: 20 days holiday plus Bank Holidays, People’s Pension, free parking, training opportunities, and a lovely working environment with excellent onsite amenities.
Key Responsibilities
* Preparing customer quotations and documentation using internal systems
* Keeping accurate records and updating the CRM database
* Supporting the wider team with administrative tasks and customer follow‑ups
* Assisting with customer account queries and providing excellent service
* Managing and maintaining internal reports and stock/offer information
* Handling incoming calls and email enquiries professionally
* Keeping up to date with internal updates and product information
* Providing general day‑to‑day administrative support to the team
About You
* Minimum GCSE Grade 4/C in Maths and English
* Excellent attention to detail and organisational skills
* Confident communication skills, both written and verbal
* A professional and friendly telephone manner
* Extremely confident using computer systems and Microsoft Office
* Positive, proactive, and willing to learn
* Someone who enjoys working within a supportive team environment
Legal Notice
YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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