Job Overview
We are a family run Butchers shop in search for an enthusiastic Customer Service Assistant. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service to our customers. This role involves engaging with customers in person and on the phone, ensuring their inquiries are addressed promptly and effectively. A strong ability to analyse customer needs and upsell products or services will be highly valued. Ideally experienced in retail customer service. The role is not ideal for students needing flexible hours.
Responsibilities
* Respond to customer inquiries in person and over the phone.
* Provide accurate information regarding products and services to enhance customer satisfaction.
* Upsell additional products or services based on customer needs and preferences.
* Demonstrate excellent phone etiquette while communicating with customers.
* Collaborate with team members to resolve complex issues efficiently.
* Stay informed about product updates and changes to provide accurate information.
Qualifications
* Health and Hygiene Level 2 (Ideal but not essential)
Join us in making a difference by providing exceptional support to our customers while developing your career in a supportive environment
Job Types: Part-time, Permanent
Pay: £12.50 per hour
Expected hours: 15 per week
Work Location: In person