Overview
At our TrainCare Centres, engineering teams work around the clock to keep Northern's trains safe, reliable, and ready for customers. Behind the scenes, our admin team makes sure records are accurate, processes run smoothly, and colleagues have the support they need to do their best work. That's where you'd come in.
As an Administrative Assistant, you'd play a key role in keeping our TrainCare Centre organised. From managing maintenance records to supporting rostering, pay, and reporting, this role touches almost every part of the operation. It's varied, fast paced, and full of opportunities to learn.
What you’ll be doing
* Managing and maintaining vehicle maintenance records and related systems.
* Raising purchase orders and keeping track of budgets.
* Taking minutes and providing updates where needed.
* Supporting recruitment admin, including candidate feedback.
* Coordinating rosters and extracting pay reports. Assisting with absence management, including sending referrals.
* Providing day-to-day support to colleagues across the TrainCare Centre.
About you
You'll already have some admin experience and be comfortable juggling different priorities in a busy environment. What really makes you stand out is your ability to stay organised, spot the detail that others might miss, and keep calm when things get complex.
Here are a few of the things you'll bring:
* Confidence with IT and Microsoft Office, plus the ability to pick up new systems quickly.
* Strong written and verbal communication skills.
* Excellent organisational skills and the ability to manage your own workload.
* Adaptability, you're happy to change gears when priorities shift.
* The ability to work well on your own initiative, as well as part of a team.
If you're looking for a role where every day is different, and where your skills will keep the wheels turning for the wider engineering team, this could be the perfect fit.
What's in it for you?
At Northern, we don't just value our people - we go the extra mile to support them. Here's a taste of what you can look forward to:
* Free Travel: Unlimited free travel for you, your partner, and your dependents on Northern services. Plus 75% discount on other networks in the UK and Europe.
* Generous Pension Scheme: We top up your contributions by 1.5 times.
* Enhanced Family Benefits: We offer 9 months of full pay for maternity leave and 2 weeks for paternity leave.
* Cycle to Work Scheme: Save up to 42% on a bike and spread the cost.
* Exclusive Discounts: From shopping to wellbeing, Northern Perks has you covered.
* Employee Assistance Programme: 24/7 support for family, lifestyle, and more.
* Training and Career Development: We offer tailored training to our colleagues and opportunities to gain recognised qualifications. Plus enhanced career pathways no matter what part of the business you're in.
* Recognition: We know how important it is to show how much we appreciate our people. That's why we have our Northern Lights and Northern Sparks Awards, recognising and celebrating brilliance every day.
Why Northern?
We're more than just a train operator. We're the heartbeat of the North - connecting communities, creating opportunities, and driving sustainable growth. With 2,500 trains running daily, we're on a mission to improve rail travel and enhance the customer experience while protecting the environment.
Back in 1825, the first passenger train set off in the North of England, after which rail quickly spread across the globe - and this year, we're celebrating 200 years of the modern railway. As we look back on the historic events that led us here, we also look towards the future as we move into the era of Great British Rail. Join us at this pivotal moment in rail history and play your part in our journey.
A place for everyone
The best journeys happen when everyone feels welcome on board.
At Northern, we don't just move people from A to B - we're building a team where everyone feels they belong. Our talent team can make reasonable adjustments to the process if that's something you need. We're also a Level 2 Disability Confident employer, so if you meet the minimum criteria for the role, we'll always offer an interview.
We automate parts of our screening process to remove any unconscious bias and to make sure every application is treated fairly. All successful offers will be subject to a DBS check and a medical assessment.
No matter your background, experience, or whether you call it a bap, barm, or cob... there's a place for you here in the railway.
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