We’re Kingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctasto life.Guided by our purposeBetter Homes. Better Lives. For Everyone.
We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement.
In this role, you will be responsible for building and managing the Order Sourcing roadmap within the Order Management sub-domain.
The Order Management sub-domain includes Order Sourcing, which determines where customer orders should be fulfilled from, and the Order Lifecycle, which creates a single source of truth for orders from creation through to delivery or collection.
You will work closely with Digital Customer Experience, Customer Services, Technology, Architecture, and Analytics teams to design and deliver outstanding customer and colleague experiences within an agile environment. The role offers significant exposure to senior stakeholders across the Kingfisher Group and its banners, along with the opportunity to shape critical platform capabilities using modern technologies.
Responsibilities
* Define and communicate a clear product vision aligned to business priorities and user needs
* Collaborate with Supply Chain teams, banners, partners, and third parties to shape new initiatives
* Own and prioritise the product backlog, balancing business value and technical complexity
* Coordinate planning cycles, releases, and cross team dependencies
* Define MVPs and acceptance criteria to support effective delivery
* Track product performance using meaningful metrics and outcomes
* Build strong relationships across Technology and Supply and Logistics functions
* Champion agile ways of working and continuous improvement
* Maintain awareness of market developments to drive innovation
Qualifications
* Strong experience as a Product Owner, Business Analyst, or relevant subject matter expert
* Experience working on ecommerce or digital products
* Understanding of the online order journey, availability, and fulfilment sourcing
* Strong knowledge of agile principles and delivery methodologies
* Understanding of OKRs and business capability frameworks
* Experience working with cross-functional teams
* Experience collaborating with offshore and third‑party development teams
* Comfortable working with ambiguity and tight deadlines
* Confident engaging in technical discussions
* Strong verbal and written communication skills
* Strong stakeholder management and influencing ability
* Passion for solving customer and colleague problems
* Experience using JIRA, Confluence, and whiteboarding tools
How We Work
How We Work
We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating – whether in our offices or at offsite locations. On average, around 60% of your time will involve in‑person collaboration.
We value the perspectives new team members bring and encourage you to apply – even if you don’t meet 100% of the requirements.
What We Offer
What We Offer
An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisher here.
We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits.
Diversity & Inclusion
Diversity & Inclusion
Our customers come from all walks of life – and so do we. We’re committed to ensuring all colleagues, future colleagues, and applicants are treated equally, regardless of age, gender, marital or civil partnership status, ethnicity, culture, religion, belief, political opinion, disability, gender identity, gender expression, or sexual orientation.
Our Behaviours
At Kingfisher, we are united by our 6 core behaviours
Constantly improving our customer experience
Acting with humanity and care
Be curious
Thriving on learning, thinking beyond the obvious
Be inclusive
Acting inclusively in diverse teams to achieve together
Be agile
Working with trust, pace and agility
Be accountable
Championing the plan to deliver results and growth
Training & Development
There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you.
Resources and tools to help you grow
Improving without instruments to help you learn is near impossible. That’s why we make sure you have everything at your fingertips to find exactly what you need to keep growing.
Initiatives that measure development
With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy.
Find your path
The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation.
Sharing is caring
We aren’t selfish here at Kingfisher. Whatever your level of experience, you’ll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it.
Reach for the stars
So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level.
Why Kingfisher
We’re an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher?
Application Process
What to expect from our application process...
Step 1: Application
Send in your application via our Kingfisher Careers website.
Step 2: Review
A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process.
Step 3: Interview 1
You’ll then have a telephone interview/one to one conversation with a recruiter.
Step 4: Interview 2
As you progress, you’ll be invited to attend a face to face or virtual interview.
Step 5: Feedback
Your recruiter will be in contact with feedback and, if successful, the details of your job offer!
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