Job Overview
The NHS England Long Term Plan acknowledges the requirement to provide quality and timely mental health care for everyone who needs it, and to tackle inequalities in access, experience and outcomes. For most people with mental health needs, the diagnosed problem isn't all they need or want help with. People have said they need mental health services that go beyond symptoms and illnesses; joined‑up services that see a person rather than a diagnosis and that work together to promote their all‑round well‑being.
Job Details
* Band 3
* Main area: Community Mental Health Support Worker
* Grade: Band 3
* Contract: Permanent
* Hours: Full time – 37.5 hours per week
* Job ref: 373-SMH2609
* Site: Stein Centre
* Town: Wirral
* Salary: £24,937 – £26,598 per annum (pro rata)
* Salary period: Yearly
* Closing: 17/03/2026 23:59
* Interview date: 15/04/2026
Main Duties
We are looking for people who can join the Wallasey and West Wirral CMHT in this exciting transformation. Especially those who can help us realise the vision to provide person‑centred care and support in the right place at the right time for the Cheshire and Wirral communities that we serve.
The successful candidate will be expected to deliver a range of therapeutic interventions and other aspects of the service user's care plan under the guidance of the multidisciplinary team inclusive of occupational therapists, psychiatric nurses, therapists, psychologists and consultant psychiatrists.
This is a varied role and applicants will be able to demonstrate excellent communication skills, person‑centred approaches to care and utmost respect and compassion for the people we serve. You will work as part of a large team of multi‑skilled, experienced colleagues who will be able to support to deliver safe and effective care. Opportunities for training and development are encouraged and offered within the team.
More information on the main duties can be found in the person specification in the job description. Please explain in your application how your skills and experience match the essential criteria of the post and what you feel you can bring to the role as a professional and person.
Working for our organisation
Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all‑age disability care, as well as the provision of three GP surgeries in Cheshire.
We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.
Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person‑centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.
As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.
All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.
Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.
Detailed Job Description and Main Responsibilities
Please download a copy of the job description for full details of the main responsibilities for this role.
At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. CWP recruits people that can demonstrate the Trust's values in their everyday life and we use a values‑based approach in our interviews, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trust's values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.
An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website. If you need any further guidance to help you complete your application, contact our recruitment team via email at: or by calling 01244 393100.
If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the "essential" criteria described in the person specification for an available position, please answer "YES" to the question: "Do you wish to be considered under the Guaranteed Interview Scheme?".
Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.
The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.
Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £16 per year applies.
New entrants to the NHS will commence on the minimum of the scale stated above.
Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.
Person Specification
Qualifications
* NVQ Level 3 or equivalent knowledge and experience
Knowledge & Expertise
* Basic risk and mental health assessment
* Record keeping
Desirable Criteria
* Basic clinical skills: Venepuncture, ECG recording, clinical observations
* Delivery of brief interventions for healthy lifestyle promotion: Smoking cessation, Alcohol reduction, Healthy eating, Activity and exercise
Experience
* Experience of mental health difficulties – either lived experience or as a lay or professional carer
Desirable Experience
* Experience of working within a community care setting
* Experience of working with small groups
Employer Certification / Accreditation Badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to Download
* Job Description (PDF, 528.6KB)
* OH Risk Form (PDF, 740.1KB)
* Recruitment of Ex-Offenders Policy (PDF, 167.7KB)
* DBS Update Service Applicant Guide (PDF, 228.4KB)
* Privacy Notice (PDF, 177.4KB)
* Trust Profile (PDF, 521.4KB)
* Application Guide (PDF, 28.3MB)
Apply online now
Further details / informal visits contact
Name: Peter Evans
Job title: Team Manager
Email address: (not provided)
Telephone number: 03003033157
Additional information
If you consider yourself Neurodivergent and need help to complete your application form, please contact or telephone 01244 393100
Peter Evans, Team Manager – 03003033157
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