We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.
We're looking for a proactive and people-focused individual to join our Supporter Relations Team and help deliver an exceptional supporter experience. In this rewarding role, you’ll be proactively contacting supporters over the phone, speaking to them about their fundraising events, as well as handling incoming enquiries with empathy and efficiency while supporting key fundraising campaigns, managing donations, and maintaining accurate CRM records.
With a keen eye for detail and a passion for great service, you’ll play a crucial role in strengthening relationships and improving supporter journeys across the organisation. If you thrive in a collaborative, mission-driven environment and bring strong communication and data-handling skills, we’d love to hear from you.
You’ll be expected to travel to the office regularly, around 3–4 times a week, and the post holder will need to be Edinburgh-based.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
Interviews are expected to take place in person at our Edinburgh office on Thursday 23rd October.