Foresite Recruitment Limited provided pay range
This range is provided by Foresite Recruitment Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from Foresite Recruitment Limited
Regional Recruitment Manager at Foresite Recruitment LTD covering London, Essex, Suffolk, Cambridge, Norfolk, Hertfordshire, Leeds, Sheffield…
Overview
The New Homes Sales Advisor plays a key role in delivering a best‑in‑class customer experience and driving sales across new‑build developments. Acting as the primary point of contact for prospective buyers, you will guide customers through every stage of the sales journey—ensuring a smooth, professional, and engaging process from first enquiry to legal completion.
Key Responsibilities
Customer Engagement & Sales
* Welcome prospective buyers, qualify enquiries, and conduct professional tours of show homes and developments.
* Present product features, available plots, pricing, incentives, and the overall benefits of buying a new‑build home.
* Manage the full reservation process, ensuring compliance with company and industry guidelines.
* Achieve sales targets while maintaining exceptional customer satisfaction levels.
Customer Journey Management
* Provide clear, consistent communication to customers from reservation through to completion.
* Liaise with solicitors, mortgage advisors, and internal teams to support buyers throughout their purchase.
* Conduct home demonstrations and assist with key handovers to ensure a positive move‑in experience.
Site & Presentation Standards
* Maintain the marketing suite, show homes, and surrounding areas to the highest standards at all times.
* Ensure marketing materials, plot information, and displays remain accurate and up to date.
Administration & Reporting
* Accurately update CRM systems, sales documentation, and weekly reports.
* Monitor and record customer feedback and assist management in identifying improvement opportunities.
* Stay informed on competitor activity and local market trends.
* Previous experience in new homes sales, property sales, or a customer‑facing, target‑driven environment.
* Excellent communication, presentation, and negotiation skills.
* Strong organisational ability with a high level of accuracy and attention to detail.
* Comfortable using CRM software, Microsoft Office, and digital sales systems.
* Ability to work independently and proactively while contributing to wider team success.
* Willingness to work weekends and bank holidays as required.
Personal Attributes
* Professional, confident, and engaging with a passion for exceptional customer service.
* Friendly and approachable with the ability to build trust quickly.
* Target‑driven, ambitious, and resilient.
* Positive attitude with strong problem‑solving skills.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Building Construction, Construction, and Housing and Community Development
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