Are you an experienced Care Coordinator or Care Supervisor looking for your next opportunity in domiciliary care? We are looking for a compassionate, organised and proactive individual to join our growing team and help deliver outstanding care and support within the community.
This is a varied role working both in the office and out in the field, supporting our care teams, coordinating care visits and ensuring our clients receive the highest standard of care at all times.
About The Role
As a Care Coordinator / Supervisor, you will play a key role in the day-to-day running of the service. You will work closely with the Registered Manager, office team and our team of Carers to ensure care calls are covered efficiently, carers are supported and clients receive safe, person-centred care.
This position would suit someone with strong communication and organisational skills who enjoys problem-solving and building positive relationships with both clients and staff.
Main Responsibilities
* Coordinating and scheduling care visits across the local area
* Managing daily communication with carers and office staff
* Matching carers to clients based on needs, preferences and continuity
* Supporting and mentoring new and existing care staff in the field
* Conducting spot checks, supervisions and competency assessments
* Assisting with client assessments, care plans and risk assessments
* Monitoring care planning systems and ensuring compliance
* Handling enquiries from clients, families and healthcare professionals
* Managing staff sickness, holidays and absence records
* Responding to emergencies and participating in the on-call rota
* Covering care visits when required in urgent situations
* Supporting investigations, complaints and safeguarding concerns
* Carrying out audits to ensure compliance and quality standards are maintained
* Working closely with external professionals including OTs and healthcare teams
What We’re Looking For
* Previous experience as a Senior Carer, Care Coordinator or Care Supervisor within domiciliary care
* Strong understanding of CQC standards and regulations
* Excellent communication and leadership skills
* Ability to manage schedules and prioritise workloads effectively
* Experience supporting, supervising or training care staff
* Confident using care planning software and IT systems
* Full UK driving licence and access to your own vehicle
* Flexible approach to working hours, including participation in on-call duties
What We Offer
* Competitive salary
* Paid mileage and on-call payments
* Ongoing training and professional development
* Supportive and friendly management team
* Opportunity to progress within a growing care company
* Rewarding role making a genuine difference to people’s lives
If you are passionate about high-quality care and enjoy supporting both clients and care teams, we would love to hear from you.
Apply today to join our dedicated and professional care team.
Required Criteria
* Previous Senior Carer or Supervisor experience (in the Social Care Sector only).
* Proven track record of people management.
* Previous experience in staff training.
* Up-to-date knowledge and understanding of CQC standards and regulations.
* A full, clean UK driving license and use of own car.
Desired Criteria
* NVQ/QCF/RQF Level 3 in Health & Social Care
Skills Needed
About The Company
Melody Care is a leading provider of high-quality home care services, committed to delivering personalized and compassionate care that enhances the quality of life for clients. Founded with a passion for helping others, the company has grown to serve communities with a focus on professionalism and kindness. Melody Care's dedicated team of caregivers is supported through continuous training and development, ensuring they provide the best care possible while growing in their careers. The company prides itself on fostering a culture of respect, support, and excellence.
Company Culture
At Melody Care, our culture is built on compassion, respect, and teamwork. We believe in creating a positive and supportive environment where every team member feels valued and empowered to make a difference. We’re committed to continuous learning and professional growth, ensuring that our staff have the tools and opportunities to excel in their roles. Our focus on collaboration and communication fosters a strong sense of community, allowing us to deliver the highest standard of care to our clients while supporting each other.
Company Benefits
At Melody Care, we’re proud to offer a comprehensive benefits package to our team members. Join us and enjoy competitive pay, ongoing professional development, and training opportunities that help you grow in your career. We also provide flexibility to support your work-life balance, ensuring you can thrive both at work and in your personal life. As part of our team, you’ll experience a supportive and inclusive environment where your contributions are valued, and your well-being is a priority.
Vacation, Paid time off, Retirement plan and/or pension, Referral bonus, Competitive salary, Blue Light Card, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Staff celebration events
Salary
Starting from £26,000.00 per year