Job Description
The Technical Sales Specialist has responsibility for understanding the technical and commercial requirements from prospective and existing customers. Specifically, duties include analyzing customer problems and resolving difficulties, making sales inquiries to develop new and existing business with OEMs while providing technical support for Renishaw metrology products: Calibration, Machine Tool, CMM, and Styli. Up to 60% travel is expected. Based out of Phoenix, AZ or Salt Lake City, UT.
Principal Duties & Responsibilities
1. Understanding customer’s technical requirements and specifications.
2. Support of customers, troubleshooting and installations via phone, email communications, virtual (via Teams) or on-site visits.
3. Generation of price quotations in response to RFQ’s from customers, internal sales leads, or Regional Sales Managers.
4. Support Sales Administration team to ensure accurate order entry and customer satisfaction.
5. Carry out support tasks, track sales activity.
6. Identify targets for marketing activity and work with marketing teams to develop collateral.
7. Attend Open Houses and Exhibitions to identify and develop sales opportunities.
8. Keep up to date with product development and associated applications.
9. Other Duties as Assigned or Requested
Qualifications
Education and Experience:
10. 3+ years’ technical and sales support experience in Manufacturing, Quality Control, Metrology, CMM Programming or equivalent
11. Bachelor of Science in Mechanical Engineering, or Engineer Technology equivalent, or experience equivalent
12. Ability to understand and comprehend engineering, electronic and mechanical principles
13. Understanding of GD&T (Geometric Dimensioning and Tolerancing) PC-DMIS metrology software, Gage Repeatability and Reproducibility (GR&R)
14. This position may require the use of, and access to, ITAR controlled data. The applicant must demonstrate eligibility to use and access such ITAR controlled data. The purpose of this requirement is to ensure compliance with U.S. export control laws.
Education and Experience:
15. ASQ Certified Quality Inspector (CQI) or Six Sigma certification
16. Experience with Customer Relationship Management (CRM)
Knowledge, Skills and Abilities, Competencies
17. Experienced technical support management or technical support
18. Proficiency with Microsoft Windows applications (Outlook, Word, Excel, PowerPoint) as well as CRM, TEAMs.
19. Identification of problems and troubleshooting of technical motion, automation, and robotic systems.
20. Manual dexterity with the physical ability to install products in a normal production environment
21. Interpersonal skillsVerbalWrittenConflict-management
Compensation Range (Annual)
22. Up to $110,000(depending on level and location)
In an effort to comply with local legislation, as well as to provide greater transparency to candidates regarding cash compensation, Renishaw sets standard pay ranges for all U.S.-based roles as established by job function, level, and geographic location. Final offer amounts are determined by multiple factors, including candidate experience and expertise, as well as geographic location, and may vary from the amounts listed above.
Equal opportunity employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Affirmative action employer of minorities, females, veterans, and individuals with disabilities.
Benefits
Renishaw offers a competitive, comprehensive benefits package for employees including health, dental and vision benefits, a 401K plan with company match, flexible spending accounts, life insurance, short- and long-term disability, vacation and personal time, paid company holidays and an employee assistance program.
Employment Type:
Regular
Time Type:
Full time
Requisition Number:
R9031 Technical Sales Specialist-Metrology (Open)
Reasonable Accommodation:
If you need any assistance seeking a job opportunity at Renishaw, or if you require reasonable accommodation with the application process, please call 847-286-9953 or contact us at .