LOCATION: Yate START DATE: ASAP SALARY: To be discussed, dependant on experience PERMANENT WORKING HOURS: Monday to Friday, 9am-5pm (37.5 hours per week) Yate Office: 01454 310031 E: yate@ess-emp.co.uk Sales Administrator Our client is seeking an experienced Administrator to assist in the effective running of the general Office and Sales team. General duties would include, but are not limited to: • Monitor Shared Inbox. • Answer via phone and email queries from customers. • Receive and process orders. • Build up a thorough understanding of our client’s product base • Answer enquiries over via phone and by email. • Update and monitor planning system. • Enter orders on the system • Provide a comprehensive service to customers from ascertaining requirements to booking appointments for installation • Liaise closely with Office Managers, the Area Sales Team and Service Engineers. Skills and Experience required: • Honest, reliable, trustworthy character with a strong work ethic and a positive, flexible/adaptable attitude to work. • Excellent communication skills both written and verbal • Friendly and approachable, yet professional with a positive and enthusiastic outlook; good at working with others and motivated to give exceptional service to our customers. • Excellent level of numeracy and English literacy. • Ability to work alone with minimum supervision as well as part of a team. Able to follow instructions and requests from Manager/Supervisor. • Excellent organisational and time management skills. • Experience within an office environment covering administration/customer service-based duties • Experience of using Microsoft Office Applications including Word, Excel and Outlook. • Experience of Managing and effectively prioritising workload. • Experience of working in an office and communicating effectively with a wide range of people. • Experience with working with Sage desirable but not essential as full training will be given. Benefits: • Competitive salary (Dependant on experience) • Generous Contributory pension scheme • 20 days holidays all bank holidays • Cycle to work scheme • On-site parking If this vacancy is of an interest to you, please do not hesitate to apply! In order to be considered for the role please email your cv at your earliest convenience to Rachel Hudson - yate3@ess-emp.co.uk