This position is based at Swansea County Court Swansea, SA1 1SP Job Summary Please refer to Job Description Job Description Proud to serve. Proud to keep justice going. Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. About Us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply. Your role Working as part of a team, you will contribute to the overall operational, performance and service standard targets across your area of work. You will progress cases through the court/tribunal system and provide administrative support to functions within HMCTS. You will have regular contact with court / tribunal users, which could include members of the Judiciary and the legal profession. This is an office-based role and therefore hybrid working will not be considered. You will be adaptable, able to multi-task and effectively carry out a variety of duties, which will include: Preparing papers and files for court, tribunals, hearings and meetings Creating and updating records on our in-house computer system and data input Resulting courts accurately, interpreting accurately the information required on a court file. Checking and verifying documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures. Collecting and assembling information for returns, results, accounts, statements, warrants, statistical analysis, reports, etc Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations Your Skills And Experience Friendly and approachable manner with excellent customer service skills. Ability to multitask, whilst working in a fast-paced environment. Good written and verbal communication skills. IT proficient with the ability to learn and adapt to different technologies and software packages. Excellent organisational skills. Occasional attendance in court will be required to cover clerking duties this will be done on an ad-hoc basis. Further details: These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy. Travel To Other Courts Will Be Required When Necessary. Base location - Swansea Civil Justice Centre, Caravella House, Quay West, Quay Parade, Swansea, SA1 1SP Fixed Term Appointments (FTA) on Promotion MoJ employees may apply for FTA opportunities in MoJ that are advertised at a higher grade than their current substantive grade. Where an employee accepts an FTA on promotion, this promotion will be temporary, and the employee will revert to their substantive grade upon return to their home business area, as per the loan policy for OGD loans. Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures. Loans The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process. Loans are also available for OGD candidates. For a full job description, please see the supporting document in the advert below before applying. Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder. Mae ein Swyddogion Gweinyddol yn chwarae rôl hollbwysig, gan ddarparu cymorth gweinyddol a gwasanaeth cwsmeriaid ardderchog i ddefnyddwyr llys, y farnwriaeth a rheolwyr. Amdanom ni Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein llysoedd a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder. Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch. Eich rôl Gan weithio fel rhan o dîm, byddwch yn cyfrannu at dargedau cyffredinol o ran gweithredu, perfformiad a safonau gwasanaeth ar draws eich maes gwaith. Byddwch yn symud achosion yn eu blaenau drwy’r system llys/tribiwnlys a darparu cymorth gweinyddol i swyddogaethau o fewn GLlTEF. Byddwch yn cael cyswllt rheolaidd â defnyddwyr y llys / tribiwnlys, gan gynnwys aelodau o'r Farnwriaeth a'r proffesiwn cyfreithiol. Rôl mewn swyddfa yw hon, ac felly ni fydd gweithio hybrid yn cael ei ystyried. Byddwch yn hyblyg, yn gallu cyflawni sawl tasg ar yr un pryd a chyflawni amrywiaeth o ddyletswyddau yn effeithiol, a fydd yn cynnwys: Paratoi papurau a ffeiliau ar gyfer y llys, tribiwnlysoedd, gwrandawiadau a chyfarfodydd. Creu a diweddaru cofnodion ar system gyfrifiadurol fewnol a bwydo data i mewn i’r system Cofnodi penderfyniadau’r llysoedd yn gywir, gan ddehongli'n gywir yr wybodaeth sydd ei hangen ar ffeil llys. Gwirio a dilysu dogfennau, cofnodion, cyfrifon, hawliadau a ffurflenni i'w cymeradwyo, canlyniadau, ystadegau, cynlluniau ac ati yn erbyn meini prawf, rheoliadau neu weithdrefnau. Casglu a chrynhoi gwybodaeth ar gyfer ffurflenni, canlyniadau, cyfrifon, datganiadau, gwarantau, dadansoddi ystadegol, adroddiadau ac ati. Cyfathrebu gyda’r cyhoedd, y farnwriaeth, defnyddwyr llys a thribiwnlys eraill a chynrychiolwyr asiantaethau a sefydliadau eraill Eich sgiliau a phrofiadau Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog. Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym. Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar. Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol. Sgiliau trefnu ardderchog. Bydd angen mynychu’r llys yn achlysurol i gyflawni dyletswyddau clerc a gwneir hyn ar sail ad-hoc. Rhagor o fanylion: Mae’r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder. Bydd angen teithio i lysoedd eraill pan fo angen. Lleoliad sylfaen - Canolfan Cyfiawnder Sifil Abertawe, Caravella House, Quay West, Quay Parade, Abertawe, SA1 1SP Penodiadau Cyfnod Penodol (FTA) ar Ddyrchafiad Gall gweithwyr MoJ wneud cais am gyfleoedd FTA yn MoJ sydd wedi’u hysbysebu ar raddfa uwch na’u graddfa gyflog bresennol. Lle bo gweithiwr yn derbyn FTA ar ddyrchafiad, bydd y dyrchafiad hwn yn un dros dro, a bydd y gweithiwr yn dychwelyd i’w graddfa gyflog pan fyddant yn dychwelyd i’w maes busnes gwreiddiol, yn unol â’r polisi OGD i weithwyr ar fenthyg. Cyn gwneud cais, rhaid i weithwyr geisio caniatâd gan eu rheolwyr llinell i sicrhau eu bod yn gallu cael eu rhyddhau am gyfnod yr FTA ac yn gallu dychwelyd i’w rôl wreiddiol ar ddiwedd y cyfnod hwn. Os nad oes rôl ar gael ar ddiwedd cyfnod yr FTA, bydd y gweithiwr yn destun proses adleoli ac o bosib, gweithdrefnau diswyddo. Gweithio ar fenthyg Bydd telerau’r cyfnod y bydd gweithiwr ar fenthyg yn cael eu cytuno rhwng yr adran wreiddiol a’r adran newydd a’r Gwas Sifil. Mae hyn yn cynnwys cytuno ar raddfa pan fydd yn dychwelyd. Dylid cael caniatâd ymlaen llaw i ryddhau gweithiwr ar fenthyg cyn dechrau’r broses ymgeisio. Mae ymgeiswyr OGD hefyd yn gallu symud i rolau ar fenthyg. Am swydd ddisgrifiad llawn, gweler y ddogfen ategol yn yr hysbyseb isod cyn gwneud cais. Proud to serve. Proud to keep justice going. Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. Travel To Other Courts Will Be Required When Necessary. Base location - Swansea Civil Justice Centre, Caravella House, Quay West, Quay Parade, Swansea, SA1 1SP Fixed Term Appointments (FTA) on Promotion MoJ employees may apply for FTA opportunities in MoJ that are advertised at a higher grade than their current substantive grade. Where an employee accepts an FTA on promotion, this promotion will be temporary, and the employee will revert to their substantive grade upon return to their home business area, as per the loan policy for OGD loans. Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures. Loans The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process. Loans are also available for OGD candidates. For a full job description, please see the supporting document in the advert below before applying. Yn falch o wasanaethu. Yn falch o gynnal cyfiawnder. Mae ein Swyddogion Gweinyddol yn chwarae rôl hollbwysig, gan ddarparu cymorth gweinyddol a gwasanaeth cwsmeriaid ardderchog i ddefnyddwyr llys, y farnwriaeth a rheolwyr. Amdanom ni Mae Gwasanaeth Llysoedd a Thribiwnlysoedd Ei Fawrhydi (GLlTEF) yn gyfrifol am weinyddu'r llysoedd a thribiwnlysoedd troseddol, sifil a theulu yng Nghymru a Lloegr. Mae ein rolau’n cefnogi defnyddwyr ein llysoedd a’n cydweithwyr o fewn GLlTEF, lle mae pobl a busnesau’n cyrchu cyfiawnder a allai newid bywydau. Rydym yn chwilio am unigolion sy’n ymrwymedig i ddarparu gwasanaeth cyhoeddus ac sydd am wneud gwahaniaeth ym mywydau pobl i sicrhau cyfiawnder. Os oes gennych chi ddiddordeb mewn datblygu gyrfa gyda phwrpas go iawn, ymgeisiwch. Eich rôl Gan weithio fel rhan o dîm, byddwch yn cyfrannu at dargedau cyffredinol o ran gweithredu, perfformiad a safonau gwasanaeth ar draws eich maes gwaith. Byddwch yn symud achosion yn eu blaenau drwy’r system llys/tribiwnlys a darparu cymorth gweinyddol i swyddogaethau o fewn GLlTEF. Byddwch yn cael cyswllt rheolaidd â defnyddwyr y llys / tribiwnlys, gan gynnwys aelodau o'r Farnwriaeth a'r proffesiwn cyfreithiol. Rôl mewn swyddfa yw hon, ac felly ni fydd gweithio hybrid yn cael ei ystyried. Byddwch yn hyblyg, yn gallu cyflawni sawl tasg ar yr un pryd a chyflawni amrywiaeth o ddyletswyddau yn effeithiol, a fydd yn cynnwys: Paratoi papurau a ffeiliau ar gyfer y llys, tribiwnlysoedd, gwrandawiadau a chyfarfodydd. Creu a diweddaru cofnodion ar system gyfrifiadurol fewnol a bwydo data i mewn i’r system Cofnodi penderfyniadau’r llysoedd yn gywir, gan ddehongli'n gywir yr wybodaeth sydd ei hangen ar ffeil llys. Gwirio a dilysu dogfennau, cofnodion, cyfrifon, hawliadau a ffurflenni i'w cymeradwyo, canlyniadau, ystadegau, cynlluniau ac ati yn erbyn meini prawf, rheoliadau neu weithdrefnau. Casglu a chrynhoi gwybodaeth ar gyfer ffurflenni, canlyniadau, cyfrifon, datganiadau, gwarantau, dadansoddi ystadegol, adroddiadau ac ati. Cyfathrebu gyda’r cyhoedd, y farnwriaeth, defnyddwyr llys a thribiwnlys eraill a chynrychiolwyr asiantaethau a sefydliadau eraill Eich sgiliau a phrofiadau Bod yn gyfeillgar ac yn hawdd i siarad ag ef/hi, gan feddu ar sgiliau gwasanaeth cwsmeriaid ardderchog. Gallu cyflawni sawl tasg ar yr un pryd wrth weithio mewn amgylchedd sy’n newid yn gyflym. Sgiliau cyfathrebu da, yn ysgrifenedig ac ar lafar. Sgiliau TG, gyda’r gallu i ddysgu ac addasu i dechnolegau a phecynnau meddalwedd gwahanol. Sgiliau trefnu ardderchog. Bydd angen mynychu’r llys yn achlysurol i gyflawni dyletswyddau clerc a gwneir hyn ar sail ad-hoc. Rhagor o fanylion: Mae’r swyddi gweithredol hyn yn wynebu cwsmeriaid, sy’n ei gwneud yn ofynnol i ymgeiswyr llwyddiannus fod yn y swyddfa i ddarparu gwasanaethau GLlTEF i'r cyhoedd. Yr oriau gwaith llawn amser safonol yw 37 awr yr wythnos. Mae GLlTEF yn croesawu ceisiadau i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd, pan fo hynny’n bodloni gofynion y rôl ac anghenion y busnes, ac ar yr amod bod hyn yn cael ei gytuno cyn ichi gael eich penodi. Bydd pob cais i weithio’n rhan amser, gweithio’n hyblyg ac i rannu swydd yn cael ei ystyried yn unol â pholisi Gweithio’n Hyblyg y Weinyddiaeth Gyfiawnder. Bydd angen teithio i lysoedd eraill pan fo angen. Lleoliad sylfaen - Canolfan Cyfiawnder Sifil Abertawe, Caravella House, Quay West, Quay Parade, Abertawe, SA1 1SP Penodiadau Cyfnod Penodol (FTA) ar Ddyrchafiad Gall gweithwyr MoJ wneud cais am gyfleoedd FTA yn MoJ sydd wedi’u hysbysebu ar raddfa uwch na’u graddfa gyflog bresennol. Lle bo gweithiwr yn derbyn FTA ar ddyrchafiad, bydd y dyrchafiad hwn yn un dros dro, a bydd y gweithiwr yn dychwelyd i’w graddfa gyflog pan fyddant yn dychwelyd i’w maes busnes gwreiddiol, yn unol â’r polisi OGD i weithwyr ar fenthyg. Cyn gwneud cais, rhaid i weithwyr geisio caniatâd gan eu rheolwyr llinell i sicrhau eu bod yn gallu cael eu rhyddhau am gyfnod yr FTA ac yn gallu dychwelyd i’w rôl wreiddiol ar ddiwedd y cyfnod hwn. Os nad oes rôl ar gael ar ddiwedd cyfnod yr FTA, bydd y gweithiwr yn destun proses adleoli ac o bosib, gweithdrefnau diswyddo. Gweithio ar fenthyg Bydd telerau’r cyfnod y bydd gweithiwr ar fenthyg yn cael eu cytuno rhwng yr adran wreiddiol a’r adran newydd a’r Gwas Sifil. Mae hyn yn cynnwys cytuno ar raddfa pan fydd yn dychwelyd. Dylid cael caniatâd ymlaen llaw i ryddhau gweithiwr ar fenthyg cyn dechrau’r broses ymgeisio. Mae ymgeiswyr OGD hefyd yn gallu symud i rolau ar fenthyg. Am swydd ddisgrifiad llawn, gweler y ddogfen ategol yn yr hysbyseb isod cyn gwneud cais. Person specification Please Refer To Job Description Behaviours We'll assess you against these behaviours during the selection process: Communicating and Influencing Managing a Quality Service Delivering at Pace Alongside your salary of £24,202, HM Courts and Tribunals Service contributes £7,011 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. Access to learning and development A working environment that supports a range of flexible working options to enhance your work life balance A working culture which encourages inclusion and diversity A Civil Service pension with an employer contribution of 28.97% Annual Leave Public Holidays Season Ticket Advance For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page. Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Selection process details This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ Feedback will only be provided if you attend an interview or assessment. This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This Job Is Broadly Open To The Following Groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window). The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window). This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job Contact : Name : SSCL Recruitment Enquiries Team Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk Telephone : 0345 241 5359 Recruitment team Email : moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk Further information Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/ https://jobs.justice.gov.uk/careers/JobDetail/5634?entityId=5634